Account Manager (Industrial IoT/Smart Factory Solutions)

職務概要

Sales and Business Development • Conduct outreach via calls, emails, and social media to generate qualified leads. • Collaborate closely with the marketing team to execute outbound prospecting strategies and campaigns. • Research and identify new business opportunities by studying industry trends and our service offerings. • Qualify prospects through discovery calls and needs assessments. • Utilise a Consultative Selling approach in interactions with key decision-makers to tailor solutions to their industry-specific needs & challenges and generate revenues. • Generate healthy sales pipeline of qualified opportunities • Meet or exceed annual sales targets Client Relationship Management • Act as the primary contact for new and existing clients, building strong and trust-based partnerships. • Ensure client satisfaction by providing ongoing support, addressing concerns promptly, and ensuring successful onboarding. • Educate clients on the features and benefits of Groundup.ai solutions to maximize their adoption and ROI. Strategic Account Planning • Develop and execute strategic plans for key accounts to foster long-term relationships and identify upsell or cross-sell opportunities. • Collaborate with internal teams—including product and engineering—to relay client feedback and advocate for improvements. • Maintain accurate sales pipeline data, forecasts, and client insights using CRM and analytics tools. • Track and report on sales KPIs, client health metrics, and retention data.