Senior Project Management

Tổng quan về công việc và trách nhiệm

Project Launch Execution - Contribute to the end-to-end coordination of Shopee’s new project launch activities. - Design, document, and refine end-to-end (E2E) buyer and seller journeys to ensure a seamless platform experience. - Track milestones and ensure timely delivery of key launch components. Product & Feature Performance - Monitor feature performance of the new project’s platform post-launch to ensure product-market fit. - Proactively collect and analyze user feedback to identify issues and enhancement opportunities. - Liaise with regional and local product teams to prioritize platform improvements and manage issue escalation. Cross-Functional Stakeholder Management - Act as the single point of contact for coordination between business teams (Business Development, Seller Management, Payments, Marketplace Ops, etc.) and operational teams (Logistics, Warehouse Ops, Seller Ops). - Facilitate alignment across teams on goals, timelines, and issue resolution. - Track and manage dependencies and blockers across functional workstreams.