Menu
Gấp

Technical Support Engineer

Technical Support Technical Support Engineering

Icon company Công ty

Fortune C

Icon salary Lương GROSS
$3.100 - 4.200
Icon Location Vị trí
Malaysia
Icon Vacancies Số lượng còn trống
3 person(s)

Tổng quan về công việc và trách nhiệm

- Responsible for after-sales service and technical support for major clients in Malaysia, providing on-site services; - Responsible for providing pre-sales and after-sales technical support for company products, as well as providing application guidance to customers, and resolving technical issues that arise during product use; - Communicate with customers, understand their needs, collect feedback from customers, and promptly follow up and handle it.

Kỹ năng và kinh nghiệm tối thiểu

- A domestic college degree or above (equivalent to or higher than a Malay degree); - Proficient in Mandarin, English, and Malay; - 3+ of relevant work experience in semiconductor or packaging board testing equipment; - Experience with semiconductor dimension inspection & metrology equipment - Driver's license; - After joining, attend one month training in Dongguan, China.

Tại sao ứng viên nên làm ở đây

- Working Days: Monday- Friday - Working Hours: 8:30 AM - 6:00 PM - Vacation: According to local law. - Contract and benefits according to local law


Job Q&A

N P

may I know what types of tools/ models they are currently looking for

I assume the company doesn’t have a legal entity in Malaysia, will the employment and payroll be handled through an EOR/payroll agent? And would the local agent handle things like tax deductions, EPF, and salary payments? And how about the benefits, such as the 13th-month salary, bonuses, and other allowances?

Yes to your first two questions. In addition to the standard 12-month fixed salary, there are two performance bonuses totaling around 2 months of salary in aggregate. The exact terms can be further discussed during the interview.

N P

is it a permanent role or 1-2 year contract-based

The initial term is one year, and it will generally be renewed upon expiry.

pls share me what is the candidate's nationality for this job require?

Malaysian who speaks Mandarin

What is working address?

No. 5, Lebuhraya Perdana, Kulim Hi-Tech Park (Fasa IV), 09090, Kulim, Kedah Darul Aman, Malaysia

N P

May I know whether Boardstone already has an office/entity established in Malaysia, or if this role is mainly to support Boardstone's customers onsite at their locations in Malaysia for now?

Yes, this role will support their customer's factory in Malaysia, on site to AT&S SITE

Các vị trí tương tự