Senior Risk Management Specialist

Tổng quan về công việc và trách nhiệm

- Develop, implement and improve operational risk management tools, including Loss Data Collection (LDC), Risk and Control Self-Assessment (RCSA) and Key Risk Indicators (KRIs). - Conduct risk assessments of payment processes, merchant/partner activities and operational changes; identify control gaps and recommend mitigation measures. - Analyze transaction data and monitoring reports to identify unusual patterns and potential fraud; recommend improvements to monitoring rules, alert thresholds and preventive controls. - Investigate fraud cases and operational risk incidents in coordination with relevant teams; assess potential losses, identify root causes and track corrective actions. - Conduct risk-based KYC/KYB reviews and merchant/partner due diligence; recommend risk classifications, onboarding conditions and ongoing monitoring measures. - Provide risk assessments and recommendations for merchant/partner disputes, working with Operations, Business and Legal/Compliance teams on resolution. - Review new products, services and material changes before implementation; provide independent risk opinions and follow up on required controls. - Develop and update risk management policies and procedures for e-wallets, payment gateways, collection and disbursement services, remittance and cross-border payments, in coordination with relevant teams. - Monitor the effectiveness of risk controls and the implementation of mitigation plans; escalate significant risks, incidents and overdue actions. - Prepare periodic and ad-hoc risk reports, highlighting key exposures, incident trends, control weaknesses and recommended actions. - Issue fraud risk alerts and provide practical guidance to internal teams and customers on emerging fraud patterns and preventive measures. - Coordinate assigned risk initiatives and provide technical guidance to junior team members when required.