Digital Sales Executive

Tổng quan về công việc và trách nhiệm

- Revenue & Quota Ownership (Primary Focus) • Own a defined monthly mediation enrollment/debt consolidation disbursement quota • Convert inbound and assigned leads into restructuring program enrollments • Conduct structured financial assessment calls • Present clear, compelling restructuring solutions • Overcome affordability and trust objections decisively • Maintain aggressive follow-up discipline to prevent lead leakage • Close enrollments within defined cycle times - Structured Financial Assessment & Solution Positioning • Assess borrower exposure across multiple lenders • Evaluate repayment capacity and urgency level • Position restructuring and refinancing as a structured solution — not optional advice • Ensure program affordability while protecting portfolio performance • Maintain quality standards to prevent early drop-offs - Pipeline & Funnel Discipline • Maintain daily activity targets (calls, follow-ups, conversations) • Track funnel stages: Contacted → Qualified → Offered → Enrolled/ IPA • Identify stalled qualified leads and reactivate with urgency • Minimize lead aging • Ensure 100% CRM accuracy - Cross-Functional Alignment • Coordinate closely with credit underwriting, product, marketing, and the growth team • Ensure sales promises align with approval criteria • Reduce rework and customer onboarding friction • Support the quick resolution of onboarding and origination issues - Leadership Readiness (Performance-Based Progression) • Mentoring junior sales officers • Assisting with onboarding new hires • Contributing to sales playbook refinement • Participating in future team-building initiatives Key Performance Indicators (KPIs) ● Monthly mediation enrolments or debt consolidation financing quotas ● Monthly revenue achievement (%) ● Lead-to-mediation enrollment/ IPA conversion rate ● Revenue per enrolment borrower ● Lead aging days ● Early repayment performance quality