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人気の国
国別サービス
シンガポール
国別サービス
ベトナム
国別サービス
インドネシア
国別サービス
マレーシア
国別サービス
フィリピン
国別サービス
インド
国別サービス
ナイジェリア
国別サービス
バングラデシュ
国別サービス
パキスタン
Customer Success Executive
Customer Service Customer Service Customer Support Customer Care
福利厚生
フレックスタイム
その他の福利厚生
年間給与の見直し
旅行/会社の旅行
仕事用のノートパソコン/デスクトップ
無料のランチと軽食
13ヶ月目の給与
フル社会保険
職務概要
- Own the client onboarding process: guide new employers through platform setup, feature walkthrough, and first-use support - Manage interview scheduling between employers, candidates, and headhunting partners - Handle day-to-day operational requests from the Account Manager team (data updates, follow-up reminders, document filing, etc.) - Keep employer records up to date: interview feedback, platform activity, account status - Respond to inbound queries from headhunting partners related to platform usage and submission process - Track and flag unresolved issues or SLA breaches to the relevant AM - Maintain documentation for CS processes and update SOPs as workflows evolve
必要なスキルと経験
- 1–2 years of experience in customer support, operations, or a coordination role at a tech startup - Strong follow-through: comfortable managing multiple open threads simultaneously without dropping the ball - Clear written and verbal communication in Vietnamese; working English (reading and writing) - Proficient with Google Workspace and comfortable learning new tools quickly
この求人に応募する理由
- Work directly with the COO and AM team — strong visibility for someone early in their career - Exposure to enterprise client operations and SEA-scale hiring workflows - Competitive salary with performance bonus - Free lunch, parking allowance, team building - Mid-year performance review
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