Gupta Divya37068

Responsible for handling mid and senior level assignments across various sectors – Telecom, FMCG, IT, ITES, BFSI, etc. Client Handling and Business Development. Mapping clients’ requirements and coordinating in developing & implementing processes in line with pre-set guidelines Understanding and creating job descriptions as per hiring criteria. Screening resumes as per hiring criteria Candidate Database management and tracking, Creating reports on weekly, monthly and need basis, Co-ordinate and fix the Technical & HR interview with the HR division Coordinating the joining formalities for the candidates, Reference Check of Candidates Assessing the customer feedback, evaluating areas of improvements & providing critical feedback to the associates on improvements and achieving higher customer satisfaction matrices Specialties: Over 5 years of experience in Recruitment & Client Servicing. Resourceful at maintaining relationship with clients to achieve quality product and service norms by resolving their service related critical issues. Possess excellent interpersonal, communication and organisational skills with proven abilities in training & development, customer relationship management and planning.