-
人気の国
国別サービス
シンガポール
国別サービス
ベトナム ハブ
国別サービス
インドネシア
国別サービス
マレーシア
国別サービス
フィリピン
国別サービス
インド
国別サービス
ナイジェリア
国別サービス
バングラデシュ
国別サービス
パキスタン
Sr. Associate Trainer
Reporting Analytics Operations
職務概要
TIME BASIS TASKS DAILY - Conducts Product, Process or Upskilling trainings - Manage nesting activities - Assist operations as SME of the product when there's no classes WEEKLY - Conducts Knowledge Check and Identify training gaps - Touch base with stakeholders to identify any process changes or updates and help clarify and cascase information MONTHLY - Update and develop training materials to meet the best training practice for the project QUARTERLY - Formulate, initiate and conduct best practice training for the project based on actual performance of the team ANNUALY - Keep training records and database accurate and up to date OTHERS - Help and maintain the positive engagement with employees - Support the communication, education and execution of talent development policies and processes
必要なスキルと経験
Education - Completed Bachelors Degree in Engineering, Science Computer Science Experience - At least 2 years of professional experience in the BPO space. Handling blended campaigns (Voice, Chat, Email) is an advantage - Minimum of 1 year of experience in a training role Technical - Excellent computer skills with MS Office and familiar with Google Suites. - Content / Knowledge Management know-how and familiarity with platforms is a plus. - Experience with digital content production and ability to apply UX concepts to graphic design, photo-editing, and video production is not mandatory but definitely an added advantage. - Excellent communication and interpersonal skills - Excellent presentation skills - Coaching skills experience
この求人に応募する理由
Allowance - PHP 1500.00 monthly rice allowance from Day 1 HMO - Day 1 coverage + 1 free dependent - Optional to enroll one more (premium will be salary deducted) - 10 VL (earned monthly) - 10 SL (earned monthly) - Annual Leaves - 1 Birthday Leave - 3 Emergency Leaves (supporting docs required) from Day 1 - Other Govt-mandated leaves - Annual Leaves are available for Full-Time employees (probationary for 6 months before regularization) except for Emergency Leaves. - Free parking: Not available at all site locations, though there are paid parking spaces near the office. - Other standard benefits upon hiring: HMO, Emergency Leave, Rice Allowance
類似の仕事
Chat/Apply
