Summary: Working as a Business Development Manager - Karnataka, for a Company which provides wide range of IT & ITES Solutions. [We have now got the National distribution for all Logitech Audio & Video Conferencing Products, Professional Headsets (USB - Lync Optimized and Skype Certified), etc.. With PAN India Services] Mainly deals with products like Servers (IBM & DELL), Desktops, Laptops (HP, Dell, Lenovo, Sony, Acer, etc.) Available in both refurbished and New with manufacturer warranties. We are partnered for IBMGARS & Accutone Headset products... A competent professional with 9+ years of experience in BPO Back Office Operations, Recruitment Data & Delivery Management, Account Management and now Currently working as a Business Development Manager for a Company that provides a Wide range of Products for IT & ITES companies. • Ensuring of achieving the team and individual targets of their respective team. • Keeping a track of team member’s performance and adhering to the SLA and work processes. • Planning and providing on-floor training to the team. • Cross training and resource utilization reports for the team. • Very detailed and focused on data accuracy, quality checks & value addition Self-motivated professional who achieves results and has superior ability to coordinate and perform several activities simultaneously. • Good experience in Talent Acquisition, Operations Management, Process Improvement & Team Management. • Excellent interpersonal, communication & organizational skills with proven abilities in team management & customer relationship management. • Worked as an End User for many of our software applications and helped in functionality design for HRM application and Payment tools.