Sales Support Executive

Tổng quan về công việc và trách nhiệm

- Assist sales representatives with quote preparation, presentations, and customer follow-ups. - Coordinate with operations and customer service teams to ensure smooth shipment execution. - Maintain Salesforce with updated customer information, leads, and sales pipeline activities. - Manage administrative tasks such as pricing requests, tender documentation, and contract management. - Communicate proactively with customers regarding shipment details, delays, or custom requirements. - Identify upselling and cross-selling opportunities through client interaction and data analysis. - Build strong relationships with customers to maintain existing business and drive growth. - Generate performance reports and provide insights for sales forecasting and strategic decisions. - Coordinate with internal teams to ensure smooth customer onboarding. - Support marketing activities for product promotions and special programs. - Contribute to ad-hoc projects and tasks as assigned by the manager or functional team.