Showroom Sales Manager

Tổng quan về công việc và trách nhiệm

The Showroom Sales Manager will be responsible for leading showroom sales, managing the sales and customer service teams, and ensuring a seamless customer experience. The role combines operational management, business development, and team leadership to achieve revenue targets and drive showroom growth. Key Responsibilities Sales & Customer Experience - Develop and execute sales strategies to achieve revenue targets through inbound and outbound lead generation. - Provide interior design consulting and product recommendations to customers. - Monitor customer preferences and adapt product offerings accordingly. - Ensure exceptional customer service across all interactions. Operations & Showroom Management - Oversee day-to-day showroom operations, including staffing, scheduling, and maintenance. - Ensure stock availability, proper merchandising, and showroom cleanliness. - Manage pricing strategies, product placements, and promotions. - Track sales performance and customer feedback to improve business outcomes. Team Leadership & Training - Hire, train, and motivate the sales and customer service team. - Set performance targets and conduct regular performance reviews. - Develop training programs on product knowledge, sales techniques, and customer engagement. Marketing & Business Development - Collaborate with marketing to plan in-store promotions, campaigns, and events. - Build partnerships with designers, contractors, and real estate agents to drive showroom traffic. Reporting & Analysis - Monitor sales metrics, foot traffic, and conversion rates. - Provide weekly and monthly reports on sales performance and market trends. - Analyze customer insights to refine product selection, marketing, and sales strategies.