Software Engineer

Closed

Software Engineering

Icon Location Vị trí
Hanoi
Icon Vacancies Số lượng còn trống
1 person(s)

Tổng quan về công việc và trách nhiệm

- Goal Ownership: Take responsibility for individual and department goals as agreed upon with the Software Manager. - Advanced Troubleshooting & Solutions: Perform in-depth troubleshooting and implement permanent solutions for recurring issues. - System Expertise & Incident Management: Demonstrate a strong understanding of Warehouse Execution Systems (WES) / Warehouse Control Systems (WCS) to ensure timely resolution of critical incident tickets (P1/P2) while documenting resolution steps and conducting Root Cause Analysis (RCA). - Stakeholder Communication & Accountability: Maintain availability, accountability, and clear communication with customers and key stakeholders when clarifying, investigating, and resolving escalated incident tickets. - Flexible Shift Work: Ensure adherence to the flexible shift schedule, where team members work five days per week, totaling 40 hours, with two days off - one on the weekend and one on a weekday. This structure helps maintain sufficient resource availability, including during holidays and weekends, while ensuring software support coverage from 7 PM to 7 AM EST. - Mentorship & Support: Guide and mentor Junior Software Engineers on troubleshooting and resolving incident tickets.

Kỹ năng và kinh nghiệm tối thiểu

- Education: Bachelor’s degree in computer science or a related field. - Technical Expertise: At least 5 years of experience in Java, enterprise application development, and concurrent programming. - Language Proficiency: Proficiency in English. - Troubleshooting & Development: Experience in technical troubleshooting and software development. - Technology Stack: Experience with Linux, Docker, Oracle, PostgreSQL, and Microservices. - Communication & Collaboration: Excellent oral and written communication skills, with the ability to articulate technical concepts to project members and stakeholders; must be a team player who collaborates well with both technical and non-technical resources. - Soft Skills: Strong interpersonal, organizational, time management, and problem-solving skills.

Tại sao ứng viên nên làm ở đây

- Benefits will be shared in details for successful candidates

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