Software Hardware Support Helpdesk
- Provide end-user support for hardware/software issues. - Maintain documentation and coordinate trainings. - Maintain and resolve problems with hardware, software, and network connectivity. -In charge of helpdesk work and help office users resolve IT related productivity issues. - Manage IT hardware assets and maintain the inventory information and work with related team on IT assets audit. - Other tasks assigned from IT Manager/Office Manager.
- College or university graduated, major in computer science or IT or equivalent. - Be familiar with PC management and Windows system configurations. - Have a good sense of security operation and change management process. - Have a great teamwork spirit. - Focus and passion with IT technology. - Communication in English is essential.
- 5-day workweek - Performance review 2 times/year - Young & vibrant working environment with great career development opportunities - Social insurance, medical insurance, unemployment insurance, are based on actual salary - Yearly performance bonus (up to 2 months’ salary) - Regular team building events & internal activities (weekly happy hour, quarterly team building events, Lunar New Year parties, etc.)
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