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Senior Claims Manager

General management Operation Management Management Computer Skills Compliance

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Papaya Insurtech

Icon salary Lương GROSS
Thương lượng
Icon Location Vị trí
Ho Chi Minh
Icon Vacancies Số lượng còn trống
1 persons

Phúc lợi

13th month salary 13th month salary
Extra health insurance Extra health insurance
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28 ngày phép năm hàng năm, bao gồm 14 ngày phép thường niên, 12 ngày nghỉ bệnh, ngày nghỉ Sinh nhật và Giáng Sinh 25/12.

Tổng quan về công việc và trách nhiệm

PAPAYA INSURTECH is a Singapore-based Insurance Technology (Insurtech) startup that was built in 2019. With the vision to provide lifestyle continuity for the Vietnamese people, we are looking forward to joining hands in keeping the lives of individuals & families intact when the unexpected happens. Papaya constantly focuses on developing advanced technology solutions to fulfill our commitment to not only providing customers with complete protection through innovative insurance products but also accompanies the insurance industry of the country to catch up with the world's technological development trend. Please visit us for more information at following links: Website: https://papaya.asia/ Hotline: 1900 25 25 70 | people@papaya.asia About the role The Senior Claims Manager manages the process of handling claims for both life and non-life products in day to day operations. This role is intended to develop into the Head of Claim role in the future, therefore this role also oversees some operations of the Claims department and will involve working closely with the Management team. Responsibility - Approve claim settlement within designated authority limit. - Process claims for life and non-life products to meet committed TAT with partners. - Provide constant review of our claim assessment guidelines to the team to ensure that it is complied with our client's claims philosophy and negotiate with insurers to ensure that the guidelines remain competitive. - Provide strategic and expert guidance and consultation to staffs on complex cases - Maintain up-to-date knowledge of legislation, regulations and industry events related to insurance claim - Establish claims procedures against fraud risk and that maintain the confidentiality of claim records. - Provide guidance to the team for overall development. - Review business risk with the claim team. - Work closely with the Management team to provide recommendations to improve product and pricing. - Implement AI, OCR and ML for claim STP - Cooperating with IT to build the claim system for automatizing claim process and enhancing claim services via SMS, website and email. - Handling other tasks as requested by the management.

Kỹ năng và kinh nghiệm tối thiểu

Requirements: - Bachelor's degree in Law/Economics/Finance/Banking or relevant fields - Degree in Medical University is priority - Certified Claim Assessors, Certified Fraud Examiner - 10 years experience in Claim/Investigation/compliance/law/legal or relevant fields. - Demonstrate strong understanding and strong collaboration with relevant stakeholder - Experience in team and people management reflecting in direction provision, performance management, coaching and career development. - Proactive, hard-working & integrity - Good computer skill (Excel, Word and PowerPoint)

Tại sao ứng viên nên làm ở đây

Salary and Benefits: - Competitive salary with an opportunity for significant bonus based on performance - Full participation in insurance by the law, private premium health insurance, annual health checkup. - Participate in the well-being activities of the company: team-building activities, year-end party, company dinner meets etc. - Work in a young and active environment in a fast-growing insurtech startup. - 28 days of paid leave a year: 14 annual leave, 12 sick leave and 1 day off on Christmas and 1 day off in the birthday month.

Job Q&A

Chào anh chị HR của Papaya, em là headhunter chuyên mảng Insurance và có nguồn ứng viên khá tốt cho vị trí này ạ. Tuy nhiên em thấy cũng có khá nhiều applicants cho vị trí này của bên anh/chị rồi. Không biết pool ứng viên hiện tại bên mình như thế nào ạ? Đã có nhiều ứng viên ở final round chưa ạ? Và anh chị có cần headhunter allocate nhiều thời gian để sourcing vị trí này nữa không ạ? Em cảm ơn ạ

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