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- Must possess a great social and can-do attitude and be able to speak and understand English fluently. Resource Management & Administration: - Facilitate the onboarding of new resources for our customers, ensuring all necessary steps and documentation are completed efficiently. - Manage the offboarding of resources from our customers, handling all administrative closures. - Follow up diligently on various administrative customer items, ensuring timely completion and compliance. Documentation & Compliance: - Oversee the collection and processing of critical documents, including NDAs (Non-Disclosure Agreements), Statements of Work (SOWs), and various customer and compliance forms. - Ensure all processes adhere to compliance requirements for both internal operations and customer engagements. Reporting & Analytics: - Develop and manage comprehensive Atlassian Jira Reporting, generating and distributing these reports to both customers and internal resources. - Build and develop various reports for our customers, including compliance reporting and business reporting, providing valuable insights. - Independently develop other necessary reports as required to support operational needs. - Manage Slower Customer Advertisement and Promotional Activities Communication & Coordination: - Serve as a key communication liaison for our internal resources regarding timecards, compliance items, holidays, mandatory training, and HR-related items. - Communicate weekly, monthly, and quarterly reporting directly to customers. - Prepare and send invoice reports weekly to ensure timely and accurate billing.
- Proven Experience: Demonstrated experience of at least 5+ years as a PM or in an administrative, operations, or client-facing support role, ideally within a fast-paced environment. - Exceptional Organization: Highly organized with meticulous attention to detail and the ability to manage multiple tasks and deadlines simultaneously. - Communication Prowess: Excellent verbal and written communication skills, with the ability to articulate complex information clearly and professionally to diverse audiences (customers and internal teams). - Reporting Tools: Strong proficiency in developing reports, with practical experience using Atlassian Jira for reporting specifically. - Problem-Solving & Judgment: Possesses strong common sense, the ability to think critically and on demand, and to escalate immediately when unsure of what to do. Proactive in identifying and resolving issues. - Technical Aptitude: Comfortable learning and utilizing various internal systems and customer portals.
- The company will fully cover all travel and relocation expenses related to the U.S. assignment. - Attractive salary and benefits (13th salary, distinguished employee of the quarter and year, seniority award…) - Performance appraisal twice a year - Healthcare and accident insurance - Various training on best practices and soft skills - Team Building activities in every summer, company trip, big annual year-end party every year, etc - Fitness & sports activities: football, tennis, table tennis, badminton… - Commitment to community development: charity every quarter, blood donation, public seminars, career orientation talks… - Support for personal loans such as home loans, vehicle loans, tuition fees…
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Vị trí này yêu cầu tiếng Anh ở mức nào ạ
Hi Hoa, ứng viên cần thông thạo Tiếng Anh nhé
job này sẽ assign cho project cụ thể nào vậy bạn? Khi đi onsite thì onsite tại phía client đúng ko a?
Hi Thiên, project cụ thể thì phía Bestarion sẽ trao đổi cho mình nhen, sẽ onsite tại phía client.