DevOps Engineer (Full-time remote)

Tổng quan về công việc và trách nhiệm

SensorFlow is at the forefront of IoT-driven building automation, optimizing energy usage across a global fleet of sensors and gateways. We’re seeking a DevOps Engineer with expertise in monitoring, logging, and observability to ensure our cloud infrastructure and worldwide fleet operate with high reliability. In this role, you’ll set up and maintain the infrastructure needed to proactively catch and resolve issues, enabling quick response and maintaining uptime across all our services and devices. Responsibilities: - Design, implement, and manage monitoring, logging, and observability systems to ensure high uptime for our cloud infrastructure and global fleet of IoT devices. - Set up automatic alerting systems to notify the tech support and customer success teams of issues requiring action, focusing on minimizing downtime and optimizing fleet performance. - Collaborate with engineering and support teams to troubleshoot sensor and gateway issues, lead incident response, and drive post-incident analysis to prevent recurrences. - Monitor network health and uptime across all deployed gateways and sensors to ensure consistent performance for customers worldwide. - Extend and enhance existing monitoring and observability tools (currently using New Relic and Grafana) with additional tools like ELK, Prometheus, or Datadog, as needed, to improve visibility and response times. - Develop and maintain documentation for monitoring and incident management processes.