Technical Support Technical Support Communications Maintenance Troubleshooting
- Equipment Supervision and Management: Responsible for inspecting, adjusting, and operating all livestream equipment to ensure no issues occur with audio, visual devices, or network connections throughout the live session. - Technical Support: Provide technical assistance to the livestream team and set up livestream software (e.g., OBS, TikTok Studio, etc.). - Signal Monitoring: Monitor the status of video, audio, and data transmission signals during the livestream, ensuring stable and uninterrupted signals. - System Issue Resolution: Track the operational status of equipment, promptly identify and coordinate with relevant departments to adjust and resolve issues. - Coordination and Collaboration: Work closely with other departments such as event management, videography, and technical teams to ensure smooth livestream sessions. - System Maintenance and Updates: Ensure equipment and software systems are regularly updated and maintained to keep them in optimal working condition.
- Education: College degree or higher, preferably in Information Technology, Electronics Engineering, or Broadcasting. - Work Experience: At least 1 year of experience in technical support for livestreaming or equivalent roles. - Professional Skills: Proficient in using and maintaining livestream equipment. Strong troubleshooting skills with the ability to diagnose and resolve technical issues promptly. - Communication Skills: Ability to work effectively in teams and coordinate with different departments. Excellent communication skills to facilitate cross-functional collaboration.
- Competitive salary, bonuses, and benefits negotiated directly based on abilities and experience. - Social insurance is based on the full gross salary. - Full compliance with Vietnamese labor laws, including social insurance, health insurance, and unemployment insurance. - Annual leave and holiday policies in accordance with Vietnamese government regulations. - A dynamic, professional, and friendly working environment with ample opportunities for development and career advancement. • Overtime pay for nightshift
Astra Media là công ty tuyển dụng, đào tạo và phát triển Idol Livestream giải trí, bán hàng, và booking KOL/KOC chuyên nghiệp. Astra Media hướng đến việc hỗ trợ các nhà sáng tạo nội dung và KOL tài năng, giúp họ phát triển sự nghiệp trong lĩnh vực giải trí và thương mại. Chúng tôi xây dựng cầu nối giữa KOL, người nổi tiếng và thương hiệu, thiết lập mối quan hệ hợp tác lâu dài và bền vững, xây dựng “động cơ tăng trưởng siêu tốc cho mô hình livestream + thương mại điện tử nội dung" tại Đông Nam Á.