Educational Planner
Sales Customer Retention Sales Planning
Job Overview And Responsibility
- Handling programmes consultation, sales and customer care activities. - Maintaining positive & sustainable relationships with current ILA customers (parents & students) for re-enrolments. - Generating new relationships with potential customers (new enrolment). - Identifying opportunities for greater profits from current customers. - Being the all-in-one contact point for customers to contact as well as handling all queries/problems/issues to increase customers’ satisfaction. - Being in charge of all activities related to their customers in ILA to ensure that they receive high quality services and values from ILA. - Other tasks related to their sales & care activities in their centres assigned by RM/RS/CM.
Required Skills and Experience
- Proven experience/knowledge and high interest as a Client Relationship oriented person. - Sales experience/sales-driven, customer experience/customer service-oriented and proactively sales result-oriented mindsets are required. - Problem-solving skills & attitude. Excellent communication skills. - Attitude for fostering positive relationships with current customers and new customers. - Teamwork and collaboration oriented. - Fluently in English. - BA or equivalent degree.
Why Candidate should apply this position
- Competitive salary - Full social, health, and unemployment insurance - Premium health insurance and annual health check-ups - Up to 90% discount on English course tuition - Regular training and access to special programs and courses from headquarters
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