Sales Manager

Job Overview And Responsibility

The primary function of this role is to support the Sales Team by engaging with customers, processing orders, and coordinating logistics. 1. Team Building and Management • Lead, build, and manage the operational teams across Vietnam to ensure smooth daily operations in air freight and warehousing. • Provide guidance, training, and support to enhance overall team performance and efficiency. 2. Execution of Business Development Plans • Implement business growth plans in line with company goals. • Collaborate with the General Manager to oversee the formulation and execution of regional business strategies. • Participate in key decision-making processes and foster a culture of efficiency, collaboration, and positivity within the team. 3. Air Freight Operations Management • Oversee daily air freight operations, including import/export processes and billing procedures. • Ensure high levels of customer service and maintain strong relationships with clients and vendors. 4. Coordination and Stakeholder Management • Manage and coordinate relationships with agents, carriers, vendors, overseas offices, and customers to ensure smooth operations. 5. Customer Relationship Management • Build and maintain close partnerships with air freight clients. • Drive business growth, respond to customer needs promptly and efficiently, and continuously improve customer satisfaction. 6. Internal Organization Management • Control operational costs within the Vietnam region, ensure budget compliance, and achieve profitability and sustainable growth. • Collaborate with the sales team to ensure the effective execution of sales strategies and business growth targets. 7. Emergency Response and Problem Solving • Support the team in handling emergencies to ensure business continuity and operational stability. 8. Other Duties • Complete other tasks assigned by senior management, including recruitment and management of local staff. • Collaborate with teams across the organization to drive overall business development.