System Engineer

Tổng quan về công việc và trách nhiệm

- Deploy and manage Murex Software using Murex tools and scripts. - Perform basic smoke tests. Act as a first level support, re-directing and following the issues with the corresponding support teams. - Utilize Murex configuration management tools & methodologies to import/export configuration items and analyze related issues. - Maintain and optimize CI/CD pipelines and deployment automation using Jenkins and Atlassian tools. - Support and manage infrastructure components using Linux, Docker, and Kubernetes. - Manage and maintain development, staging, and production environments, ensuring consistency and high availability. - Test, configure and install devices: router, firewall, switch, access point, server, PC… - Follow up, manage project progress and provide prompt action to ensure it to match the planned schedule and to meet customer demand. - Provide day-to-day support to ensure the smooth running of the computers, network devices, printers as well as end users' requirements. - Manage IT infrastructure, system monitoring and reports. - Interact with our international clients and our business analysts in Singapore and other entities under Upskills. - Scheduled maintenance and patching of Infrastructure environments as necessary. - Take initiatives to build internal tools. - Create and perform authorized changes to customer environments. - Manage incidents and problems appropriately within agreed service levels.