ServiceNow Developer

Tổng quan về công việc và trách nhiệm

The ServiceNow Developer helps solve problems with a complete end-to-end solution in a fast-paced, agile environment, from implementation and managed systems administration, to consultancy, technical extensions, and integrations. The Developer will build solutions within the ServiceNow platform that will directly impact the client’s mission by modernizing and automating various customer processes. Learning new tools and techniques and identifying needed system improvements are part of the role. So is using the Agile life cycle to work with the development team on developing and configuring ServiceNow applications and solutions to implement system stakeholder requirements. Main responsibilities: • Responsible for some aspects of the lifecycle of the ServiceNow platform, including implementation, configuration, and ongoing support. • Responsible for troubleshooting and resolving issues within the ServiceNow platform. • Responsible for developing and maintaining integrations between the ServiceNow platform and external systems. • Responsible for monitoring and managing platform upgrades, development, QA, and production environments. • Responsible for creating and configuring tables, forms, lists, reports, workflow editor, email notifications, and managing data under ServiceNow support & administration. • Responsible for implementation, testing, and deployment of technical solutions. • Engaging in testing activities. • Assisting scrum team in estimating level of effort. • Assisting more junior members of the team on a daily basis.