Customer Support Specialist
Customer Service
Tổng quan về công việc và trách nhiệm
Mainly supporting customers (Korea) through Telegram, facilitating communication between Korean customers and the developer team. Managing and operating information on the company's website. Working hours: Full-time, flexible, rotating shifts with team members (ensuring 40 hours/week), 1-2 night shifts per week. Work location: Flexible, remote work from home. No office attendance required until further notice. Work tools: Personal laptop required. Excellent performance can lead to promotion to QA or higher-level positions.
Kỹ năng và kinh nghiệm tối thiểu
Fluent in Korean (good reading and writing skills, equivalent to TOPIK 4 or higher), good reading comprehension in English. Always responsible for the assigned tasks.
Tại sao ứng viên nên làm ở đây
Competitive salary based on ability. Participation in all social insurance (SI), health insurance (HI), and unemployment insurance (UI) according to state regulations. Premium healthcare insurance and annual health checkups. Other benefits as prescribed by the company.
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