Account Executive

Tổng quan về công việc và trách nhiệm

For client: - Examine clients’ businesses to get to know their brands and understand their objectives to proactively offer them the best solutions - Attend client's briefing meetings with team members to clarify and understand the brief clearly - Handle client service with excellence to ensure a smooth working process between client and company - Be compliant with company and client’s policies, and deliver satisfaction for clients - Build up and maintain good relationships with key individuals (project owners) - Contribute to pre-sales efforts, including proposal generation and development of new service offerings For internal: - Lead and manage team members, partners and other resources to ensure proper coordination of all channels - Develop and maintain high levels of team effectiveness (trust, transparency, communication, collaboration, productivity, diversity, engagement) - Understand & respect every department’s role in delivering great work & build close relationships - Control client budget and revenue-cost, to ensure the required profitability for company - Be able to give exact proposition & creative directions and supervise the team on working progress of developing proposals, viral videos - Deep-dive into social media analytics to understand why certain content performs better than the rest, and provide actionable insights for our clients backed by social data - The ability to present a clear, coherent, engaging plan during the meeting - Manage the workload, monitor team performance and give guidance when needed - Other tasks assigned by line manager