Human Resources (HR) Manager
HR HR Talent Management
Job Overview And Responsibility
Who We Are We’re a fast-scaling e-commerce agency, working with global retailers, wholesalers, and brands on Amazon and TikTok. • We love data • We value creativity • Most importantly, we’re powered by people who bring energy and passion to work every day We move quickly, stay transparent, reward performance, and strive to build multi-million-dollar businesses—together. Why We Need You As our HR Manager, you’ll own the entire people strategy, ensuring our team stays engaged, supported, and aligned with big ambitions. • People-first, yet cool-headed about tough decisions • Play a critical role in hiring, onboarding, performance, and growth • Foster a workplace where everyone can thrive and deliver results What You’ll Do • Attract & Hire: Create and post job ads that match our high-energy culture. Manage full-cycle recruitment—from screening to onboarding • Onboard & Integrate: Run engaging onboarding to help new hires hit the ground running. Guide managers on first-week experience • Engage & Motivate: Plan team-building, monitor morale, and keep our culture positive and collaborative • Manage Performance: Set clear metrics, run performance reviews, and coach managers on giving feedback • Drive Growth: Organize workshops, mentorships, and growth plans to keep the team advancing • Offboard & Alumni: Build respectful offboarding processes and maintain great relationships with ex-employees
Required Skills and Experience
• 2+ years of experience in HR, People Ops, or similar roles handling end-to-end HR tasks • Fluent English—for both internal and external communication • Empathy & Adaptability—you care about people and handle difficult decisions with grace • Data-Driven Mindset—use metrics and insights to optimize HR processes • Organized & Efficient—juggle multiple priorities in a fast-paced environment • High Energy & Loyalty—protect confidentiality and align with leadership's vision
Why Candidate should apply this position
• Competitive Salary: Starting from 20M VND/month (gross) + performance-based bonuses • Work Schedule: 9:00 AM – 6:00 PM, 6 days/week, on-site in Hanoi • Benefits: Health, Social & Unemployment Insurance, 40,000 VND lunch allowance per weekday, 500,000 VND transport allowance • Team Culture: Bi-monthly team-building events and an annual company retreat • Merit-Based Growth: Opportunity to grow into Head of HR or CHRO based on performance • Personal Development: After 6 months, access to a professional development budget, based on performance and cultural fit
About TurnKey FBA
Join TurnKey FBA, an ambitious UK Amazon Agency, as we embark on an exciting phase of expansion and growth. Specialising in Amazon marketplace management across the USA, UK, and Europe, we are known for our excellence in transforming client businesses.
We’re here to venture on a collective pursuit of career and personal fulfilment. Our journey is fueled by six core values that define who we are:
- Meritocracy: We believe in judging based on results, not stereotypes.
- Transparency: Step into an environment where honesty isn’t just encouraged, it’s celebrated.
- Communication: As an Amazon Agency, clear communication is a necessity for success with our team, partners, and clients.
- Better Version of Yourself: We want individuals who don’t just settle but demonstrate a consistent commitment to self-improvement.
- Critical Thinking: Independence and critical thinking are our guiding lights.
- Professionalism: We seek individuals who uphold accountability, delivering on promises with kindness, empathy, and unwavering dedication, ensuring quality and integrity in all our endeavours.
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