Call Center Associate
ClosedCall Center Customer Care Customer Service Customer Support
Location
Vacancies
Benefit
Performance bonus
Laptop/desktop for works
Travel/company trips
Yearly salary review
Other benefits
Job Overview And Responsibility
- Quickly receive and handle customer inquiries and concerns related to the company's products/services through the call center and online channels. - Collaborate with various departments to execute and manage Outbound campaigns as assigned. - Ensure customer complaints and concerns are fully resolved within the specified time frame. - Prepare daily reports, ensuring accurate and timely information.
Required Skills and Experience
- No experience required, just a willingness to learn! - University degree preferred, with priority given to majors in Economics, Finance, Services, or Foreign Languages. - Strong communication skills in English or Korean. - Clear, pleasant, and professional speaking voice. - Hardworking, flexible, and able to handle situations quickly and effectively.
Why Candidate should apply this position
- Salary range: $300 - $350 (gross). - Compliance with labor laws and regulations. - Team-building activities and employee bonding events. - Salary and benefits in accordance with company policies and the position held. - Support for travel expenses and participation in training courses, seminars, and workshops related to finance and investment.
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