• To create and nurture long-term relationships with customers and help sales team up-sell or cross-sell services and products • Creating an inspiring team environment with an open communication culture for a smooth team operations and effective collaboration with clients to meet company standards. • Hiring potential applicants and building a strong team. Handling escalations raised by team members or by stake holders. • Motivating employees to achieve defined goals by creating training programs to encourage them to grow within the company and adapt company changes.
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