Business Analyst Security Engineering SOC
- SOC Leadership & Operations - Lead and mentor SOC analysts, fostering high performance and professional development. - Act as Team In-Charge for assigned shifts, overseeing daily SOC operations and incident workflows. - Ensure adherence to SOC playbooks, standard operating procedures, and compliance requirements. - Manage high-severity incidents and provide expert-level investigation and resolution support. - Service Delivery & Continuous Improvement - Ensure cybersecurity services are delivered in line with defined SLAs and KPIs. - Drive continuous improvement in SOC processes, tools, and service quality. - Collaborate with internal technical teams to support customer onboarding and ongoing operations. - Customer Engagement & Escalation Management - Serve as the senior escalation point for clients, ensuring timely and effective issue resolution. - Build trusted relationships with clients by understanding business objectives and aligning cybersecurity services accordingly. - Proactively manage customer risks and identify opportunities to enhance service value. - Reporting & Stakeholder Communication - Provide regular operational and risk updates to senior management. - Analyse incident trends, customer feedback, and service metrics to inform improvements. - Contribute insights to enhance SOC capabilities, tools, and service offerings.
- Proven experience handling escalated security incidents in a SOC environment. - Strong working knowledge of SIEM platforms, threat intelligence, IDS/IPS, firewalls, and malware detection technologies. - Solid understanding of cybersecurity frameworks and standards, including MITRE ATT&CK and NIST. - Strong analytical, problem-solving, and decision-making skills with the ability to perform under pressure. - Willingness to work in a 24/7 SOC environment. - Minimum 3+ years of experience in SOC operations and cybersecurity service delivery. - Demonstrated experience leading SOC or security operations teams. - Professional certifications such as CISSP, CISA, or CISM (at least one required). - Bachelor’s degree in Cyber Security, Information Security, or a related discipline; a Master’s degree is an advantage.
ST Engineering is one of Asia's largest defense and engineering groups. It has also diversified over the years, and now supplies both military customers and commercial ones in over 100 countries, which cover its four core businesses -- aerospace, land systems, electronics and marine. - Meal allowance & transportation allowance - Private insurance for employees from probation - Laptop - 100% salary from probation - Training from probation - Free learning of all courses on LinkedIn e-learning - SHUI is paid on total Gross Base salary - Annual performance review - Annual salary review - Lots of periodic company gatherings and events.