Tenant Senior Manager (Lifestyle)

Job Overview And Responsibility

Develop a plan for leasing and developing rental premises at the whole LOTTE Mart system - Responsible for leasing, filling premises according to the guidelines/directions of superiors, finding, analyzing, and choosing to invite tenants / potential brands, attractive new product/industry trends, and prestigious brands in the retail market, in accordance with the planning, policy of leasing and developing shopping malls - Implement monitoring and urging Performing the work of signing, extending, and liquidating leased premises according to the company's price policy - Actively seek, expand and maintain good relationships with potential brokers and tenants in the retail market, especially large brand chains with strong finances and the potential to develop cooperation through face-to-face or telephone meetings. - Evaluation and evaluation of preliminary tenants (on business model, experience, relevant legal papers, market comparison, etc.) Manage and propose improvements and evaluate trends to develop counters in the upper business center - Plan to extend the contract, and end the lease in a timely manner with the current tenant - Constantly looking for ways to improve at work and participate in joint improvement projects - Learn, cover, and update information on ground fluctuations/leasing plans of brands, branches of shopping malls, operation activities, and leasing policies of rival shopping malls to propose and advise superiors on the direction, policies for leasing and development of shopping malls in accordance with the actual situation. - Proposing & inviting new tenants or groups of tenants according to the trend and development of the brand in the rental demand market - Settlement of arising requirements, complaints, and disputes of customers related to leases - Drafting letters of lease offer, applications for approval of leases before signing lease contracts, Synthesizing and preparing statistical information on leasing and reporting to direct management - Proposed to the current or alternative tenant improvement department at the expiration of the contract - Work with the Head of Department to ensure that all documents related to the lease are prepared and managed in accordance with Vietnamese law and company policies so that the information is in line with the administrative team to take the next steps. - Negotiate and coordinate rental documents (including new contracts, renewals, extensions, amendments, etc.) on necessary requirements, including signed documents, payments, detailed forms about tenants and registrations/licenses, receipts, etc. Update and coordinate business development in accordance with the model in the ground leasing planning area throughout LOTTE Mart system - Update old customer lists and search for new customers by region; Update customer information, create a database about customers - Regularly search, exploit and update information on real estate projects to best serve the brand development and service enhancement - Participate in the rearranged planning of premises to achieve the highest business efficiency - Coordinate the monitoring of the debt of the lessee with the contract management team and debt, request the lessee to comply with the agreement commitment - Coordinate with the design approval team, marketing and operation team of the mall to ensure the party complies with the company's requirements. Contract Management, and Report Aggregating - Compile and prepare reports on monthly/yearly short-term rentals - Weekly/month/quarter/year report - Other reports at the request of management