Customer Support Account Management Client Relations
- Handle and support clients via phone, email, and chat. - Assist clients in using products/services, answer inquiries, and resolve issues. - Introduce new products, features, and encourage trading activities. - Monitor client accounts and suggest ways to enhance their trading experience. - Maintain long-term client relationships to ensure satisfaction and loyalty.
- College/University degree in Economics, Banking, Finance, Insurance, or related fields. - Strong communication and relationship-building skills. - Professional attitude with a client-focused mindset.
- Competitive salary + performance bonus. - 100% salary during the 2-month probation period. - 12 annual leave days per year. - Opportunities to gain financial knowledge and work with an international team. - Dynamic, supportive work environment with career growth opportunities.