Senior Market Manager

Job Overview And Responsibility

- Manage team of MMs to acquire hotels and maintain good working relationships - Set individual KPIs in alignment with the Country Market Manager - Execute on hotel acquisition/hotel account management strategy with team of MMs - Identify, prioritize, contact new accommodation properties and ensure pricing and availability competitiveness in assigned market - Manage top accounts – own, develop and manage top accounts in assigned destination and ensure the team develops mutually beneficial accommodation property relationships to grow market share - Report & analyze – plan with line manager, implement, and monitor agreed KPIs and be able to analyze, visualize and discuss trends, issues and opportunities with team and manager - Understand the industry and its developments – very good knowledge of pros and cons of competitor models, market trends &; landscape, accommodation rate structure and yield management, connectivity options and customer booking trends - Optimize use of process and systems – Be familiar with full spectrum of business tools and ensure the team makes use of the systems - Have a deep understand on the hotel distribution, price competitiveness and rate parity landscape in the OTAs' environment well - Work with hotels on promotional activities to increase bookings - Coach the MM team to strengthen their skill and knowledge on the job - Responsible for Market Management accounts in multiple clusters: - Deep understanding on hotel account management domain - Driving business growth for supply in team lead capacity - Initiating & kickstarting special project - Working with teams beyond MM team (revenue, product, pricing, marketing) for low-mid complexity and scope