Operations Manager
ClosedStrategic Planning #Analytical Skills
Vị trí
Số lượng còn trống
Tổng quan về công việc và trách nhiệm
- Build & manage an operations team responsible for growing a product line - Develop & Optimize Processes. Scale new and existing processes to allow the business to efficiently operate and grow - Analytics. Heavy analysis of agent and user metrics to properly allocate supply, guide agent incentive programs, and ensure high-quality experiences on the VRED system - Strategy. Decide which projects the team should focus on and set an aggressive timeline to reach those goals - Product Improvement. Proactively search for new features which could improve a seamless agent and user experience - Partner Relations. Manage agent development, identify & attack problem areas for agents, and negotiate with businesses for agent perks - Expansion Planning / Recruiting. Evaluate the economic and strategic costs and benefits of agent incentive programs and work with management to execute those strategies - Agent Support. Manage the day-to-day issues of thousands of agents on our system - Hustle. Take ownership of VRED's growth and do whatever it takes to get the job done - Mobilize & Grow. Take on new opportunities like launching a new market, spinning off a new product line, experimenting with new business models
Kỹ năng và kinh nghiệm tối thiểu
- Recruit men only (under 30 years old) - Operations experience in the payment sector (Such as Momo) - 2+ years of experience building & managing a team - Can communicate in English, good reading skills - Extremely detail-oriented - Strategy and data-driven decision-making mentality and sound business judgment through strong analytical thinking - Solid understanding of a variety of business models - Ability to take initiative in a constantly changing work environment - Startup (all-hands-on-deck) "I bust my ass because I love it" approach - A willingness to be “in the trenches” working with our agents-partners - Bachelor's degree in business, economics, finance or similar field - Stellar Excel skills - Willingness to travel to rural areas EXAMPLE BACKGROUNDS: - Consulting background with strategic and analytics decision instincts (i.e. McKinsey, BCG, Deloitte, PwC, KPMG) - Operations experience in the following sectors: on-demand transportation & delivery, large scale platform (Grab, DeliverNow, Shopee, Lazada, VNG, GHTK, GHN) - Corporate strategy background with a willingness to roll up your sleeves
Tại sao ứng viên nên làm ở đây
- Ground floor opportunity with the team; shape the strategic direction of the company. - The rare opportunity to change the world such that everyone around you is using the product you built. We’re not just another social web app, we’re moving real people and assets and reinventing transportation and logistics. - Sharp, motivated co-workers in a fun office environment. - Competitive salary & stock options
Job Q&A
Các vị trí đề xuất
Do you accept expats for this position?
For now, we prefer Vietnamese candidates.