Account Management Customer Retention Account Management Customer Care
We are hiring Account Manager with specialty packaging or materials experiences in packaging market. Job Responsibilities 1. Maintain and grow business with assigned key accounts, established good relationships with customers. 2. Drive and achieve assigned sales revenue goal, timely report on sales activities and collect competition information. 3. Address and follow up inquiries per customer requirements, coordinate with internal support function team to ensure timely response to customers. 4. Coordinate with supply chain, quality and production to ensure timely supply of products for customers. 5. Support new product launches activities, collaborate closely with the cross-function team to facilitate new product commercialization. 6. Maintain intense market knowledge of competitors, customer activities and market trend. 7. Act as primary contact window between internal and external customers to mitigate and resolve business issues. 8. Establish external partnerships which bring value to customers. 9. Manage sales activities including product promotion, customer complaint, etc. 10. Take the lead to collaborate with operation team to respond customer demand timely. 11. Other tasks will be assigned upon management’s request.
1. Applicants with packaging and printing experience 2. Tools for communication and negotiation skills. 3. Those who are responsible and independent. 4. 5 years Sales or new product business development process experience with customers. 5. Demonstrated cross-functional communication skills, outstanding oral and written communication skills. 6. Excellent people skills, organize and able to communicate effectively. 7. Fluent ENG & CHN 7. High energy and confident, seek for personal career growth and a good team player. 8. Passion on sales/new product/process technology
• Full participation in Social Insurance, Health Insurance, and Unemployment Insurance as per regulations • Professional, modern, and friendly working environment • 13th-month bonus + annual profit sharing (up to $1,200) • Provision of work laptop and participation in annual company trips • Holidays, leave, and other benefits as per law and company regulations