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Senior E-commerce Operations Executive

Operations Marketing eCommerce Operations

Icon salary Salary
Negotiable
Icon Location Location
Ho Chi Minh
Icon Vacancies Vacancies
1 person(s)

Benefit

13th month salary 13th month salary
Extra health insurance Extra health insurance
Performance bonus Performance bonus
Travel/company trips Travel/company trips
Yearly salary review Yearly salary review
Other benefits Other benefits

Job Overview And Responsibility

- Independently manage daily operations on Shopee and TikTok Shop, including product listings, pricing, inventory updates, and promotions. - Coordinate with logistics partners and warehouse teams on inventory, shipments, delivery status, and operational issues. - Plan and execute platform campaigns, vouchers, and promotions based on current sales performance, available budgets, and business priorities. - Allocate the e-commerce operating budget efficiently, taking into account advertising costs, seller-funded discounts, platform fees, and profitability. - Identify practical ways to improve traffic, conversion, and sales through store optimization and promotional activities, alongside paid advertising. - Monitor campaign results and adjust activities and spending based on actual performance. - Handle daily orders, cancellations, returns, refunds, and customer inquiries. - Analyze e-commerce performance and prepare regular reports highlighting key trends, reasons for changes, and recommended actions. - Support sales activities through Facebook and Instagram in collaboration with the marketing team.

Required Skills and Experience

- From 3-5 years of hands-on e-commerce operations experience, including managing stores on both Shopee and TikTok Shop. - A solid understanding of platform tools, campaign mechanics, vouchers, and day-to-day store operations. - Experience in or knowledge of selling through Facebook and Instagram. - Ability to analyze sales and operational data, explain performance changes, and translate findings into practical actions. - Experience planning and managing promotions within a defined budget, with an understanding of costs and profitability. - Proficiency in Excel or Google Sheets for data analysis and reporting. - Strong interest in beauty, personal care, and baby products. - Good communication skills, a proactive attitude, and the ability to take ownership of tasks and follow through on issues. - Able to communicate confidently in English.

Why Candidate should apply this position

- Competitive salary with performance-based bonus - 13th-month salary and annual performance bonus - Full social, health, and unemployment insurance - Annual leave: 12 days per year - Annual health check-up Career Growth - Clear opportunities for promotion and annual salary review - Direct collaboration with Korean HQ and brand teams - Gain full-cycle operational experience and exposure to multiple Korean H&B brands - Be part of an early-stage startup team where your ideas and growth truly matter Working Environment - Friendly, supportive, and young team - Open and collaborative culture with room for personal growth - Team-building and internal bonding activities - Dynamic cross-cultural work experience


Job Q&A

UV chuyên môn tốt nhưng TA cơ bản, hỏi phỏng vấn full tiếng anh hay được trao đổi với lead người Việt trước ạ

Ứng viên sẽ phỏng vấn với 2 manager người Việt và người Hàn, bạn sẽ trao đổi bằng tiếng Anh, và nếu cần direct manager người Việt sẽ support nhé

Còn nhận CV ko ạ, địa điểm làm việc ở Bình Thạnh luôn nhỉ admin?

Job đang nhận CV mới Vẫn ở BT ạ

Cho mình hỏi reporting line CEO là người Hàn đúng không ạ

Dạ đúng rồi ạ, CEO là người Hàn Quốc. Tuy nhiên, mình có thể trao đổi công việc bằng tiếng Anh, và bên mình cũng không yêu cầu trình độ tiếng Anh quá cao đâu ạ. Chỉ cần có thể giao tiếp và trao đổi công việc tương đối tốt là được ạ.

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