Sales Engineer

Job Overview And Responsibility

• Plan sales activities and develop necessary action plans to ensure that order/sales targets are accomplished. • Responsible for customer satisfaction • Accountable for maintaining excellent relationships with the customers, the contact persons. • Organize Product presentation and provide necessary training to customers. • Cooperate with DW Marketing to implement a promotional campaign toward customers. Lead or cooperate with team and Marketing to execute assigned Push, pull actions. • Develop customer database (Distributor, dealer, contractor, investor) and develop action plan for each customer or each customer type. Ensure continuity of effective communication with customers. Perform customer mapping and identify key decision makers. • Able to gather specific information (competitors product offer, price, promotion, delivery…) to report to Director and able to adapt effectively to the change of market situation. • Manage debt collections for assigned accounts in line with company’s expectation.