[VN] Customer Service Engineer
Customer Service Technical Support Assistant Microsoft Office
Benefit
Performance bonus
Yearly salary review
Other benefits
Flexible working time
Job Overview And Responsibility
1. Responsible for installation, commissioning, and training of vision inspection system and machine acceptance. 2. Pay frequent customer visits for pre-sales evaluation and after-sales service to improve customer satisfaction and build strong relationships. 3. Handle machine maintenance, and conduct troubleshooting to solve technical issues. 4. Frequent travel across the country and sometimes overseas.
Required Skills and Experience
1. 2+ years of experiences in similar technical services job. 2. Education: Diploma degree or above. Major in mechanical, IT or automation, eletricical is preferred. 3. Fluency in Mandarin. Good communication skills, hard working, self motivated, and a good team player. 4. Knowledge in mechanical and electrical, can read and draw basic drawings. 5. Familiar with office software, such as office and WPS; Know how to use AutoCAD basically.
Why Candidate should apply this position
- Bonus: Flexible on yearly performance (1-3 month salary) - Food allowance - Travel Reimbursement: hotel, flight ticket, train, taxi, toll, parking - Annual leave: 8 days per year + national legal holidays - Terms of employment: Fixed term contract - Insurances: Following local laws and regulations - Others: Office supplies and necessary tools
About Luster
LUSTER LightTech Co., Ltd. (LUSTER), focus on innovative technologies in machine vision and fiber optics, dedicated to become world leader of Machine Vision AI and Optoelectronic information Industry.
To “implant eyes and brains in machines”, LUSTER strategically focus on machine vision industry, providing our customer edge-cutting technology and solutions in application specific machine vision systems, smart vision equipment as well as core vision component. Adhered with “customer-centric”, LUSTER leverage its expertise to enable industries including electronic manufacturing, advanced display, packing printing, alternative energy, film & animation, scientific imaging, and railway transportation. With over 20 years knowledge and experience in optical imaging, vision software & algorithm, and core component, LUSTER kept on innovative, and committed to become the best, reliable, trustworthy, and honorable partner of our customers.
In fiber optic industry, LUSTER works with world leading providers of components and instrument solutions to serve the Chinese market. We also offering own patented cable TV and broadband access network and smart home connection solutions to cable and telecom operators.
LUSTER has won a first prize of the State Technological Invention Award and two second prizes of the National Award for Science and Technology Progress. As the leader, LUSTER had undertaken numerous major national science and technology projects, which greatly boosted the related scientific and industrial development of China.
Job Q&A
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can consider candidate 1989 but exp working same role also business trip often?
Would you mind referring the candidate to this role so Luster can check out the candidate? Thank you. Please note into your referral regarding the candidate's ability to do business trip often.
can consider candidates with English fluency instead of Mandarin fluency ?
Mandarin speaking is a must have
Hi, Can I ask "Basic Contractor" is just pay NET Salary without other benefits, cant? Just by I seen in "why should apply" part in the JD, they said still pay Bonus + - Insurances: Following local laws and regulations. Can u clarify help me?
The candidate will sign labour contract after probation, following VN law
Hi just open for Candidate is based in Hanoi or everywhere in Vietnam?
Only candidate based in Hanoi, Vietnam.