Working at Zalora Singapore: Culture, Benefits, and Leadership

Zalora, a key player in Asian online fashion and a part of Global Fashion Group, is prominent across this region. With over 50 million monthly visits, it is a key player in the fashion e-commerce industry in many Asian countries. In this blog, Aniday offers insights into Zalora Singapore, covering Company History, Culture, Benefits, and Leadership.

General Information

Zalora offers a curated collection from over 3000 brands across categories like apparel, shoes, beauty, and lifestyle, it is no wonder why Zalora is widely used throughout Asia. Furthermore, as user experience is key, Zalora ensures a seamless shopping experience on mobile, tablet, and desktop.

Zalora serves as an industry enabler through innovations like the TRENDER data analytics platform where Businesses can gain industry insights and customer data through Zalora’s network. As part of the Global Fashion Group, Zalora contributes to connecting the world to fashion possibilities, operating in 27 countries and legitimizing itself as a voice of fashion in Southeast Asia.

History

Establishment (2012):

• Zalora founded as part of Global Fashion Group.

• Backed by Kinnevik and Rocket Internet.

• Initial focus on selling inventory directly to customers from its own warehouses.

Private Label Brands (2013):

• Zalora, along with other Global Fashion Group regional companies, starts creating private-label brands.

• Shift towards being a brand creator, introducing brands like Lost Ink and Zalora (formerly Ezra).

Leadership Changes (2015-2018):

• April 2015: Romain Voog appointed as CEO of Global Fashion Group (GFG), overseeing Zalora.

• February 2018: Patrick Schmidt and Christoph Barchewitz appointed as co-CEOs, succeeding Romain Voog.

Marketplace Platform (2016):

• In 2016, GFG, including Zalora, introduces the Marketplace platform.

• This complements the traditional inventory-led model, expanding the product range and market reach.

Board Leadership (2017):

• April 2017: Cynthia Gordon, Kinnevik board member, becomes Chair of the GFG Board of Directors.

• Signifies a key governance change within the organization.

Company Culture 

Zalora places its worke­rs first. They show their care for the­ team's mental health by building a focus on balance­ and self-care. Activities like­ meditation sessions and Mental He­alth Days show how they invest time into the­ team's well-being. The­y work to create a place that's not only joyful and se­cure, but also supports all aspects of their te­am members' lives.

In Zalora's vibrant and dynamic workplace, innovative concepts have space to flourish and develop. The company embraces principles of integrity, teamwork, ownership, and excellence, valuing every voice and tackling challenges head-on.

Although focused on the broader vision, they are also meticulous about attending to the finer details. Positioned as one of the most dynamic workplaces in Asia, Zalora recognizes the significance of finding joy in their work and celebrating both major and minor triumphs along their journey.

Zalora's Self-Care Approach

• Engage in weekly guided journaling exercises tailored for Zalora employees.

• Access free and confidential counseling sessions conducted by qualified psychologists.

• Enjoy two designated 'Mental Health Days' to promote self-care.

• Embrace a 'Special Occasion Day' dedicated to mental well-being.

• Experience a Zoom-free half-day policy every week.

Values

• Limitless Mindset: Approach challenges with a can-do attitude, pushing boundaries for infinite possibilities.

• Creating WOW Moments: Craft remarkable experiences for our people, customers, and local fashion communities.

• Own It, Always: Execute with agility, using resources wisely, and treating work and results as our venture.

• Rationally Creative: Zalora blends 'data and science' with 'creativity and passion' to solve challenges in Southeast Asia's Fashion, Beauty, and Lifestyle landscape.

• One Team, One Dream: Thrive in diversity, embracing varied backgrounds and local cultures to build a united team focused on collaboration and enjoyment.

• Force For Good: Drive change for a sustainable world, positively impacting people and the planet while upholding high professional and ethical standards.

Employee Benefits

• Salary: At Zalora, the Corporate Counsel earns the highest salary at US$183,672 annually, while the Receptionist has the lowest at US$47,503. Average departmental salaries are: Finance US$87,605, Legal US$177,404, Admin US$57,108, and IT US$98,018. Half of Zalora salaries are above US$113,615.

• Leave Policy: Maternity & Paternity Leave, Work From Home, Sick Leaves

• Healthcare and Insurance: Heath Insurance, Life Insurance 

• Vacations: Paid Holidays, Vacation & Paid Time Off

• Professional Support: Job Training, Professional Development

• Others: Staff Discount 25%

Company Leadership

• Gunjan Soni - Management Board Member GFG & CEO Zalora SEA: leads a talented team of over 1,700 employees to provide access and deliver exceptional fashion experiences to consumers in SEA. With a robust fashion consumer community boasting over 50 million monthly visitors spending 6-8 minutes on our platforms, Zalora is a dynamic and thriving space where its passion for marketing, tech, and fashion converges.

• Christopher Daguimol - Group Director / Head of Corporate Communications: He is a communications practitioner based in Singapore with over 18 years of industry experience. His expertise spans across various projects, encompassing regional communications management, influencer and media relations, issues, and crisis communications.

In Summary 

Zalora, a membe­r of the Global Fashion Group, tops the charts as Asia's premie­r online fashion hub. Each month, it attracts a whopping 50 million visits! Zalora is deep-roote­d in supporting its employees' well-being, fostering a buoyant work atmosphere. The introduction of things like meditation, aspire­ to aid employees, in tackling their personal and professional hurdles. Aniday hopes you found this blog useful and all the best in finding your dream job.