Working at Jurong Health Services: Culture, Benefits & Leadership

In the dynamic realm of healthcare, Jurong Health Services (JHS) in Singapore shines as a symbol of innovation, unwavering dedication, and holistic well-being. As one of Singapore's four regional health systems, JHS plays a pivotal role in delivering healthcare services to a population exceeding 700,000.

Embark on a guided exploration with Aniday, delving into the company's narrative of history, cultural ethos, enticing benefits, and visionary leadership. This immersive overview is tailored for those contemplating a career within this influential healthcare industry.

Company History

In 2009, Jurong Health Services (JHS) emerged through the amalgamation of multiple public hospitals and clinics in Singapore's western region. This strategic merger was a pivotal component of a government initiative aimed at enhancing the efficiency and effectiveness of healthcare services across the nation.

Since its establishment, JHS has grown significantly. Constructed alongside Ng Teng Fong General Hospital, Jurong Community Hospital (JCH) stands as an integrated healthcare hub, purpose-built to deliver seamless, patient-centric care. The strategic proximity facilitates smooth transitions from acute to post-acute care, enabling collaborative management by doctors from both NTFGH and JCH (NTFGH and JCH are the first hospitals in Singapore to be jointly designed and built from the ground up as an integrated healthcare development). Notably, JCH is a Singaporean trailblazer, introducing the first-ever LIFE Hub and Mobility Park for patient education and rehabilitation—an innovative leap forward in community healthcare services.

Culture at Jurong Health Services

Deep within the core of Jurong Health Services beats a dynamic and all-encompassing culture, cherishing collaboration, innovation, and compassion. Team members frequently express a profound sense of purpose, recognizing that their efforts directly contribute to the community's well-being.

JHS prioritizes professional growth, fostering a culture of perpetual learning, and encouraging employees to embark on a journey of continuous development. Regular training programs, workshops, and conferences ensure that employees stay abreast of the latest advancements in healthcare, fostering a dynamic and intellectually stimulating work environment.

Benefits of Working at Jurong Health Services

At JHS, a culture and work environment are established where staff members are respected, treated fairly, and acknowledged for their contributions. An atmosphere is fostered where employees feel secure in expressing their views. The organization focuses on providing adequate resources, refining work processes, fostering staff development, and enhancing individual resilience, all aimed at enabling the team to perform at their best.

JHS offers a competitive benefits package to its employees. The benefits package includes:

1. Health and Wellness Programs

Recognizing the paramount significance of employee well-being, JHS goes beyond by providing an array of health and wellness programs. Spanning fitness classes to mental health support, these resources empower employees with tools that champion a harmonious work-life balance.

2. Career Development Opportunities

With a commitment to nurturing talent, JHS provides ample opportunities for career advancement. The organization supports further education, certifications, and career progression, empowering employees to reach their full potential.

3. Comprehensive Healthcare Coverage

As a healthcare institution, JHS recognizes the importance of comprehensive healthcare coverage. Employees enjoy access to top-notch medical facilities and services, ensuring their health needs are well taken care of.

4. Diverse and Inclusive Work Environment

JHS values diversity and inclusion, fostering a workplace where individuals from different backgrounds and experiences come together to create a rich tapestry of ideas and perspectives.

Leadership at Jurong Health Services

The success of any organization often stems from effective leadership, and JHS is no exception. 

Dr. Quek Lit Sin assumes the role of Chief Executive Officer at Ng Teng Fong General Hospital and provides leadership for the entire Jurong Health Campus (JHC), which encompasses Ng Teng Fong General Hospital (NTFGH) and Jurong Community Hospital (JCH). An expert in Emergency Medicine, Dr. Quek actively practices as a Senior Consultant in NTFGH's Emergency Department (ED), bringing a wealth of hands-on experience to his administrative responsibilities.

Beyond the exceptional leadership of the CEO, Jurong Health Services boasts a high-level leadership team that contributes significantly to the institution's success. This cohesive group has played a vital role in shaping and upholding the six enduring values for JHS: teamwork, respect, integrity, compassion, excellence, and patient-centeredness. Their collective leadership ensures a culture of collaboration, respect, and unwavering commitment, driving the organization's sustained excellence.

Awards & Achievements

JHS has been recognized for its achievements along with a few prestigious awards which demonstrates its commitment towards striving for excellence in healthcare. The awards include: 

• Asian Hospital Management Awards (AHMA): AHMA stands as a pinnacle in hospital management accolades across the Asia Pacific, recognizing and honoring hospitals for excellence in healthcare management and transformative practices.

• Distinguished Senior Clinician Award (DSCA): Conferred by the Ministry of Health, the DSCA is a prestigious recognition reserved for eminent senior clinicians in Medicine and Dentistry within the public healthcare sector, acknowledging their exceptional contributions.

• National Awards (COVID-19): Singapore's National Awards in the wake of the COVID-19 pandemic commend individuals and teams for outstanding contributions in the nation's fight against the virus, highlighting their dedication and pivotal roles in safeguarding public health.

In Summary

All in all, working at Jurong Health Services in Singapore is not just a job; it's a journey of growth, compassion, and impact. The company's rich history, inclusive culture, enticing benefits, and visionary leadership make it a prime destination for those seeking a fulfilling career in healthcare.

If you are looking for a rewarding career in healthcare, Aniday highly recommends JHS as a great place to start!