Technical Sales Representative

Job Overview And Responsibility

1. Purpose/Key Objectives of the Job This role takes the responsibility to take care existing customer and develop new key account. This position requires the ability work both independently and as part of an integrated team. He/She will be responsible for developing new leads, communicating with customers, understanding their needs, ensuring a smooth sales process and being able to close sales and meet targets. 3. Responsibilities a. Build business relationships with key account customers in powder coatings. ·Identifies and follows up on business opportunities, pinpoints the existing and/or potential problems and arranges for their resolution. • Develops and manages strong relationships with existing key customers and assigned prospects • Develops and maintains regular contact with assigned existing and potential customers at various levels. b. Achieves growth and hits sales targets. • Works closely with Technical Service to analyze customers’ need and figure CPAR out quickly • Assists in the implementation of solutions within the area of services including technical service solution. c. Provide the support and service to customer: • Provides feedback to understand how customers are utilizing our products and how well those products align versus competitor products. • Regularly and pro-actively informs the back-office (including, marketing, operations and finance) about the necessary sales support level and coordinates their actions towards the assigned customers. • Works closely with Customer Technical Service team to analyze customers’ need and figure CPAR, CCM out quickly. • Works closely with Spec Seller team to do a successful cohesion and coherence for warranty project.