Urgent

[MY] Customer Service Engineer

Customer Service Technical Support Microsoft Office Assistant

Icon company Company

Luster

Icon salary Salary
$1,100 - 1,500
Icon Location Location
Malaysia, Kuala Lumpur
Icon Vacancies Vacancies
3 person(s)

Benefit

Performance bonus Performance bonus
Yearly salary review Yearly salary review
Other benefits Other benefits
- Travel Reimbursement: hotel, flight ticket, train, taxi, toll, parking - Annual leave: 8 days per year + national legal holidays - Others: Office supplies and necessary tools
Flexible working time Flexible working time

Job Overview And Responsibility

1. Responsible for installation, commissioning, and training of vision inspection system and machine acceptance. 2. Pay frequent customer visits for pre-sales evaluation and after-sales service to improve customer satisfaction and build strong relationships. 3. Handle machine maintenance, and conduct troubleshooting to solve technical issues. 4. Frequent travel across the country and sometimes overseas.

Required Skills and Experience

1. 1+ years of experiences in similar technical services job. 2. Education: Diploma degree or above. Major in mechanical, IT or automation, eletricical is preferred. 3. Fluency in Mandarin. Lives near Kuala Lumpur. Good communication skills, hard working, self motivated, and a good team player. 4. Knowledge in mechanical and electrical, can read and draw basic drawings. 5. Familiar with office software, such as office and WPS; Know how to use AutoCAD basically.

Why Candidate should apply this position

- Bonus: Flexible on yearly performance (1-3 month salary) - Food allowance (310RM) - Travel Reimbursement: hotel, flight ticket, train, taxi, toll, parking - Annual leave: 8 days per year + national legal holidays - Terms of employment: Fixed term contract - Insurances: Following local laws and regulations - Others: Office supplies and necessary tools

About Luster

LUSTER LightTech Co., Ltd. (LUSTER), focus on innovative technologies in machine vision and fiber optics, dedicated to become world leader of Machine Vision AI and Optoelectronic information Industry.

To “implant eyes and brains in machines”, LUSTER strategically focus on machine vision industry, providing our customer edge-cutting technology and solutions in application specific machine vision systems, smart vision equipment as well as core vision component. Adhered with “customer-centric”, LUSTER leverage its expertise to enable industries including electronic manufacturing, advanced display, packing printing, alternative energy, film & animation, scientific imaging, and railway transportation. With over 20 years knowledge and experience in optical imaging, vision software & algorithm, and core component, LUSTER kept on innovative, and committed to become the best, reliable, trustworthy, and honorable partner of our customers.    

In fiber optic industry, LUSTER works with world leading providers of components and instrument solutions to serve the Chinese market. We also offering own patented cable TV and broadband access network and smart home connection solutions to cable and telecom operators. 

LUSTER has won a first prize of the State Technological Invention Award and two second prizes of the National Award for Science and Technology Progress. As the leader, LUSTER had undertaken numerous major national science and technology projects, which greatly boosted the related scientific and industrial development of China.


Job Q&A

Would it be possible to consider an open salary of $2,100 for this highly potential candidate?

We prefer hiring within the budget

Vị trí này còn tuyển không vậy? (07Feb)

This position is still hiring 3 headcounts

Hi beside "Travel Reimbursement: hotel, flight ticket, train, taxi, toll, parking". Did company pay any allowance for outstation?

Let's discuss in more details regarding allowances package in the interview session.

Hi team, may I know that candidate will receive salary in USD or MYR? ~ asked by candidate

We have local vendor to handle it, thus it would be MYR

Home base and business trip often

Office location please. Thanks team

This is a home-based position

What is the exact working location/office location in Malaysia ?

This is a home-based position

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