Senior Business Success Executive
Presentation Customer Service Communications Project Management Teamwork Persuasion
Salary
Location
Job Overview And Responsibility
- Act as point of contact for assigned clients - Escalate, track and solve client issues - Develop and maintain strong active relationships with key client stakeholders - Working as a member of an account team to identify client needs and address them with strategic recommendation of appropriate services - Develop in- depth knowledge of the industry and client business needs - Identify opportunities for performance improvement and upsell - Work as part of an interdisciplinary team of agency professionals including production, creative, media, finance and billing - Provide client reporting on an as-needed basis - Develop project estimates - Develop project plan - Assist with creation of project scopes and proposals (deliverables, schedules, budgets, ect.) - Develop and maintain critical issues documents - Conduct project status meetings - Work with specialist team to fulfill client requests and expectations.
Required Skills and Experience
- At least 1 or 2-year experience and already operating at Senior Business Success Executive level in digital marketing field. - General social awareness about economy growth, consumers, cultural and market trend - Customer service mindset - Proven effective communication skills, both verbal and written in English and Vietnamese - Project management, presentation and persuasion skills
Why Candidate should apply this position
- Very attractive salaries that commensurate with work experience - Professional work environment & career advancement opportunities. - Annual leave, insurances will be following to Vietnam Law and as company’s regulations. - Exciting annual trip, company building, team building party, monthly birthday event and team activities.
Preferred skills and experiences
- High-energy individual with a positive attitude and good teamwork skills.
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