Working at DHL Supply Chain Singapore: Company Culture, Benefits, and Leadership

DHL Supply Chain, a prominent global contract logistics provider in the DHL Group, delivers integrated solutions for increased efficiency across various sectors. Committed to diversity, ambition, and collaboration, DHL Supply Chain, as one of the world's largest employers, offers comprehensive support for rewarding careers. Dive deeper into Aniday's article covering Working at DHL Supply Chain Singapore: Company History, Culture, Benefits, and Leadership.

General Information

DHL Supply Chain, part of the EUR 56.6bn DHL Group, is the leading contract logistics provider globally. Their  integrated solutions across various sectors drive efficiency, improve quality, and create a competitive advantage. With expertise in Auto-Mobility, Consumer, Chemicals, Energy, Engineering & Manufacturing, Life Sciences & Healthcare, Retail, and Technology, they claim to be ready to meet the evolving demands of global markets.

• DHL Supply Chain revenue in 2016: EUR 13.9 billion

• Presence in 55+ countries and territories

• 1,400 warehouses and offices

• 11,700,000 square meters of storage area

• Over 146,000 supply chain employees

DHL Company History 

• 1969: DHL was founded in San Francisco by Adrian Dalsey, Larry Hillblom, and Robert Lynn.

• 1971-1972: Extended Express network to the Far East, Pacific Rim, Japan, Hong Kong, Singapore, and Australia.

• 1976-1978: Extended into the Middle East, Latin America, and Africa.

• 1979: Extends services to package deliveries.

• 1986: Enters a joint venture with China, becoming the first express company in China.

• 1993: Invests $60 million in a new hub facility in Bahrain.

• 1998: Deutsche Post becomes a shareholder.

• 2002-2003: Deutsche Post World Net becomes the major shareholder, owning 100 percent of DHL shares. DHL becomes the exclusive brand for all express and logistics activities.

• 2005: Acquires British logistics corporation Exel for 5.5 billion euros.

• 2008: Opens a new European air hub at Leipzig/Halle Airport in Germany.

• 2009: Renamed Deutsche Post DHL and presents Strategy 2015.

• 2011-2016: Expands market presence in Asia, modernizes all mail centers, acquires UK Mail.

• 2017: Deutsche Post DHL Group pledges to achieve zero-emissions logistics by 2050.

• 2018: Establishes a new division called DHL eCommerce Solutions.

• 2021: Initiates an expedited plan for decarbonization.

What does DHL Supply Chain offer?

• Globally standardized, efficient, flexible, sustainable, and innovative e-commerce fulfillment services

• Trusted supply chain orchestration through our Lead Logistics Partner solution

• Fexible ad sustainable packaging solution which gives them a competitive edge

• Strategic acquisition, proactive building development, and design of efficient and resilient facilities for revolutionary supply chain solutions

• Implementation of intelligent transportation solutions for a competitive edge

• Efficient, flexible, sustainable, and innovative warehouse solutions

• Service logistics to maintain product functionality throughout their useful lifetime and beyond

DHL's 2030 Sustainability Targets

At DHL Group, sustainability is an ongoing journey rather than a destination. To guide our efforts and gauge progress, they have established clear, time-bound targets and Key Performance Indicators (KPIs). These targets are an integral part of their strategic planning, akin to their financial goals. By 2030, their objectives include:

• Invest €7 billion in cleaner and greener energy

• Annual GHG emissions are to be below 29 million metric tons (official target confirmed by the Science Based Target Initiative - SBTi).

• Electrify 60% of our last-mile delivery vehicles.

• Increase the use of sustainable fuels to at least 30%.

• Raise the share of green electricity to over 90% globally.

• Install sustainable heating in more than 50% of our buildings.

• Offer green alternatives for 100% of all core products and services.

Company Culture 

As one of the world’s largest and most innovative employers, DHL Supply Chain takes special pride in its people. DHL Supply Chain is a global company that values diversity, ambition, and a collaborative can-do attitude. And DHL Supply Chain offers you all the support you need to make your career as rewarding as possible. 

Commitment to Doing What’s Right

Understanding the importance of contributing to society, reducing its environmental impact, and making a positive global difference.

Fostering Collective Growth with Ambitious Plans  

Where the culture, values, and collaborative teamwork ensure that every individual feels valued and rewarded for their contributions.

Having diligently created an environment where each person can continue learning, expanding their skills, and enjoying a fulfilling long-term career.

DHL, as the logistics leader, constantly explores new ideas and innovative avenues to expand its business in diverse directions.

Sustainability

Logistics plays a vital role in global trade and prosperity, yet it often comes with a substantial environmental impact. As the foremost logistics company globally, they've taken significant steps to lead in sustainable business practices. This includes introducing the industry's inaugural green product and being the first logistics company to commit to achieving zero emissions.

• Climate Commitment: Striving for net-zero emissions by 2050, we're investing €7 billion to achieve set greenhouse gas (GHG) targets aligned with the Paris Agreement through SBTi by 2030.

• A Top Employer Globally: As one of the industry's largest employers with around 600,000 employees, we prioritize creating a safe, inclusive, and engaging workplace for everyone.

• Trusted Company: Committed to strong compliance and ESG governance, we're building a resilient supplier base. Our values, outlined in the Code of Conduct and Supplier Code, guide us, with integrated ESG KPIs in reporting and strengthened criteria in the Corporate Board's 2022 annual compensation.

Employee Benefits 

The compensation at DHL Supply Chain depends on factors such as your role, performance, and location. DHL Supply Chain utilizes a systematic job evaluation to provide a fair and equitable compensation structure within the group.

Your salary at DHL Supply Chain is based on your responsibilities, performance, and the value you bring to the business. Salary considerations also account for national laws, local market conditions, and existing collective agreements, where applicable.

Benefits at DHL Supply Chain vary based on your location, offering a range of options depending on local circumstances.

• Employee Healthcare: 24/7 GP Service - free, Cancer awareness, and heart health, mental health groups, family mental health support, EAP helpline and Helping Hands programme, Free Flu Jabs, Discounted Health Cash Plan, Tooth Fairy and Ear Gym.

• Retirement and Savings: Employee Savings or Retirement Plans

• Leave Policies: Annual leave, sick leave

• Employee Recognition: Recognition programs or awards for outstanding performance.

• Development: GoStudent: discounted tutoring for children and adults

• Volunteering: GoHelp and GoTeach opportunities with DHL Foundation

• Counselling: Free Mortgage Advice, free or discounted Wills and legal advice, Financial guidance section and Pension Info, Salary Finance - affordable loans, savings and money insights, Financial wellness Group with Debt Assistance

• Others: Gym discount, cycle to work, Hundreds of retail and lifestyle discounts, Busy Bees nursery discount, Carers support, Domestic Abuse support and Bereavement support

Company Leadership

• Andries Retief: Became CEO of Southeast Asia in February 2023, encompassing Singapore, Malaysia, the Philippines, and Indonesia. He has exceptional leadership and is known for his successful navigation through global challenges, including the pandemic and geopolitical issues. 

• Christopher Ong has been the Managing Director of DHL Express Singapore since November 2018. He is dedicated to driving sustainable growth and ensuring excellent service quality. Under his leadership, DHL Express Singapore secured the #1 position as the Best Workplace in Singapore in 2020 and 2021, a notable ascent from #6 in 2018.

Conclusion 

DHL Supply Chain, a leading global contract logistics provider within the DHL Group, offers integrated solutions across diverse sectors for enhanced efficiency and competitiveness. With a commitment to diversity, ambition, and collaboration, DHL Supply Chain, as one of the world's largest employers, provides comprehensive support for fulfilling careers. Aniday trusts this article has provided insights into Employment at DHL Supply Chain Singapore: Company History, Culture, Benefits, and Leadership.