Working at Changi Airport Group: Company Culture, Benefits, and Leadership

Changi Airport Group (CAG) runs airports to a global standard. They focus on innovation, gre­en practices, and arts and culture. CAG is crucial to Singapore. It's an important part of the country's financial health. Join us as Aniday uncovers the story behind Changi Airport Group—where history, culture, benefits, and leadership converge to create a rewarding and exciting work environment.

Company History of Changi Airport Group Singapore

Changi Airport Group (CAG) manages Singapore Changi Airport, a globally acclaimed aviation hub. With a rich history dating back to 1959, Changi Airport has evolved into a leading international airport known for its cutting-edge facilities and exceptional customer service. 

Changi Airport Group also extends its expertise through investments in airports worldwide. Since its opening in 1981, Changi Airport has undergone significant expansion, doubling passenger traffic and becoming a key player in air travel and cargo operations.

Changi Airport's commitment to excellence has garnered widespread recognition. Skytrax has consistently named it the world's best airport for 10 consecutive years, and the airport has earned numerous other accolades for its outstanding facilities, services, and customer-centric approach.

Company Culture of Changi Airport Group Singapore

Changi Airport Group (CAG) is distinguished by its robust company culture, marked by a focus on innovation, collaboration, and customer service. Employees within CAG are empowered to think creatively, fostering an environment where new ideas are welcomed. Emphasizing teamwork to attain shared objectives, CAG is dedicated to delivering a world-class travel experience, with employees trained to provide helpful and friendly assistance.

Key values anchoring CAG's company culture include:

• Customer Focus: CAG prioritizes offering customers a superior travel experience. Employees go the extra mile to ensure positive interactions at Changi Airport, embodying helpfulness and friendliness.

• Innovation: CAG actively seeks novel approaches to enhance its products and services. Employees are urged to think beyond conventional boundaries and contribute innovative ideas.

• Collaboration: Recognizing the potency of collective effort, CAG encourages employees to collaborate, fostering an environment where ideas are freely shared.

• Respect: CAG places importance on diversity and inclusion, treating all employees with respect.

• Integrity: Committed to principled conduct, CAG expects employees to uphold honesty and ethics in all interactions.

To instill and reinforce its company culture, CAG employs various initiatives, including:

• Training and Development: CAG provides diverse training programs, ensuring employees acquire the skills and knowledge needed for success.

• Performance Management: CAG utilizes a performance management system to assist employees in setting goals and tracking their progress.

• Recognition and Rewards: CAG acknowledges and rewards employee achievements, fostering a culture of appreciation.

• Employee Engagement: Through multiple engagement initiatives, CAG endeavors to make employees feel valued and connected to the company.

 

This multifaceted approach ensures that CAG's company culture is not just a set of values but is actively practiced and embedded in the daily operations of the organization.

Benefits of Changi Airport Group Singapore

Changi Airport Group (CAG) offers a comprehensive benefits package to its employees. Some of the benefits include:

1. Competitive Compensation and Benefits:

CAG ensures its employees receive competitive salaries and benefits. The company's salary structure is meticulously aligned with leading companies in Singapore. Additionally, the benefits package encompasses a comprehensive array, featuring health insurance, dental insurance, and life insurance options.

2. Training and Professional Development:

CAG upholds a steadfast commitment to furnishing employees with the requisite training and development opportunities for successful career progression. Diverse training programs, covering leadership, management, and technical skills, are offered. Furthermore, CAG actively encourages employees to pursue external professional development opportunities.

3. Collaboration with Industry Pioneers:

CAG stands as the workplace for some of the globe's foremost aviation professionals. Employees are afforded the invaluable chance to collaborate and glean insights from experts spanning various domains, including airport operations, aviation security, and customer service.

4. Impactful Contributions to Global Connectivity:

As a prominent entity in the aviation industry, CAG presents employees with the unique opportunity to effect tangible changes in the lives of others. At CAG, workers have­ core positions. They help link pe­ople worldwide, aid economic upswing, and promote­ broad-scale growth.

CAG also gives more pe­rks, such as:

• Flexible work arrangements

• Transportation subsidies

• Childcare subsidies

• Wellness programs

• Employee discounts

CAG is committed to creating a positive and supportive work environment for its employees. The company's comprehensive benefits package is one of the ways that CAG attracts and retains top talent.

Leadership Changi Airport Group Singapore

CAG is led by a team of experienced and talented professionals. CAG's executive team is committed to leading the company to continued success.

1. Tan Gee Paw

• Position: Non-Executive Chairman

• Appointment: Joined the Board on 1 May 2017; became the Non-Executive Chairman on 23 October 2020.

2. Lee Seow Hiang

• Position: Executive Director and CEO

• Appointment: Joined the Board on 16 June 2009.

3. Tan Ching Yee

• Position: Non-Executive Director

• Appointment: Joined the Board on 1 May 2017.

4. Titus Lee

• Position: Alternate Director to Mrs. Tan Ching Yee

• Appointment: Joined the Board on 15 January 2022.

5. Professor Tan Kong Yam

• Position: Non-Executive Director

• Appointment: Joined the Board on 30 January 2015.

• Additional Roles: Professor of Economics at Nanyang Technological University; Deputy Chairman of APS Asset Management (China).

6. Ng Chee Khern

• Position: Non-Executive Director

• Appointment: Joined the Board on 1 March 2018.

• Additional Roles: Permanent Secretary for Manpower in the Ministry of Manpower.

7. Chia Song Hwee

• Position: Non-Executive Director

• Appointment: Joined the Board on 1 October 2018.

• Additional Roles: Deputy Chief Executive Officer at Temasek.

8. Kelvin Fan

• Position: Non-Executive Director

• Appointment: Joined the Board on 15 August 2018.

• Additional Roles: Brigadier-General (BG).

Here are some additional reasons why you should consider working at Changi Airport Group Singapore:

• One business that is dedicated to innovation is Changi Airport Group Singapore. CAG is constantly seeking for innovative methods to enhance its offerings.

• Singapore's Changi Airport Group is an organization dedicated to sustainability. CAG is dedicated to lessening its influence on the environment.

• Singapore's Changi Airport Group is an organization dedicated to the arts and culture. CAG eage­rly supports Singapore's arts and culture.

• Look into caree­r opportunities at CAG on their website­ if working there intrigues you.

As a top-notch airport ope­rator, Changi Airport Group (CAG) promotes inventivene­ss, eco-friendliness, and cre­ative arts. As a key contributor to Singapore's economy, CAG values diversity and inclusion, offering a fulfilling workplace for individuals from diverse backgrounds. If you are looking for a challenging and rewarding career, Aniday encourages you to consider working at CAG.