Singapore Post: Company Culture, Benefits & Leadership

In the pulsating heart of Singapore, where towering skyscrapers and cultural hubs converge, Singapore Post (SingPost) stands as a testament to the artistry of connection, with a history spanning over 160 years. Evolving from its origins as Singapore's postal service provider, SingPost has metamorphosed into a global logistics powerhouse. Its reach extends far beyond the city-state, as it intricately weaves together trusted postal, logistics, and digital solutions, connecting the threads of commerce and community across the vast expanse of our interconnected world.

In this blog post, Aniday will delve into the intriguing journey of SingPost, exploring its company history, vibrant culture, employee benefits, and visionary leadership.

Company History

The history of SingPost is intertwined with the very fabric of Singapore's growth and development. Since its inception in 1854, SingPost has held an indispensable role in linking people, businesses, and communities throughout the island nation of Singapore. Beyond the task of delivering letters and parcels to remote villages, SingPost has been an enduring presence, facilitating the seamless exchange of goods and services in the lives of Singaporeans.

As the years unfolded, SingPost transcended national borders, spreading its influence across 13 markets spanning Asia, Oceania, and Europe. Evolving beyond its origins, the company now proudly stands as a premier provider of logistics and eCommerce solutions, catering to a diverse clientele of both businesses and individuals. In the intricate tapestry of connectivity, SingPost has not only shaped the landscape of Singapore but has also become a global force in the ever-expanding realms of logistics and commerce.

Culture at SingPost

SingPost is on a mission to foster a workplace culture that exudes positivity and inclusivity. Anchored in the company's bedrock values of trust, innovation, and unwavering customer focus, this culture is defined by:

• Trust is the cornerstone of SingPost's relationships—with employees, customers, and partners alike. The company champions a culture of trust by cultivating an environment where employees feel not only respected and valued but also genuinely supported in their endeavors.

• Innovation pulses through SingPost's veins, propelling it forward in a relentless pursuit of enhancing products and services. Nurturing a culture of innovation, the company encourages employees to break free from conventional thinking, fostering an atmosphere where novel ideas are not only welcomed but celebrated.

• Customer focus is more than a commitment at SingPost; it's a guiding principle. The company ingrains a culture of unwavering customer focus by consistently prioritizing and anticipating the needs of its clientele. SingPost doesn't merely meet expectations; it strives to surpass them, ensuring an unparalleled customer experience at every turn.

Beyond these foundational values, SingPost places a profound emphasis on the significance of diversity and inclusion within its cultural fabric. The company is resolutely committed to sculpting a workplace that extends a warm welcome and genuine appreciation to all, irrespective of their background or beliefs. At SingPost, diversity isn't just acknowledged; it is celebrated and actively nurtured, fostering an environment where every individual's unique contributions are recognized and embraced.

Employee Benefits at SingPost

Beyond competitive compensation, SingPost extends a range of employee benefits, meticulously crafted to enhance work-life balance and equip individuals with essential resources for career triumph. Our commitment to employee well-being goes beyond the paycheck, reflecting our dedication to the holistic success of every valued team member.

1. Compensation and benefits

SingPost offers competitive compensation for their employees. Your salary will be based on your position, experience, and skills. As for benefits, it includes: 

• Medical insurance: SingPost offers comprehensive medical insurance to cover both employees and their dependents.

• Dental insurance: SingPost offers dental insurance to cover employees and their dependents.

• Vision insurance: SingPost offers vision insurance to cover employees and their dependents.

• Life insurance: SingPost offers life insurance to cover employees and their dependents.

• Retirement benefits: SingPost offers a 401(k) plan with a company match.

• Paid time off: SingPost offers paid vacation, sick leave, and personal leave.

• Convenient On-site Childcare: SingPost offers on-site childcare for parents with children under 6.

• Exclusive Employee Discounts: Enjoy a variety of exclusive discounts on products and services from SingPost's partner network.

2. Work-life balance

SingPost is resolute in its dedication to cultivating a seamless integration of work and personal life for its employees. The company champions various programs and initiatives to support this equilibrium, including:

• Flexible Work Arrangements: At SingPost, there is a range of flexible work options, such as Flextime, Telecommuting, and compressed workweeks. This allows employees to have the flexibility and freedom to structure their work that suit their individual needs.

• Wellness Programs: Knowing the importance of employee well-being, Singpost offers wellness programs such as fitness classes, health screenings, and nutrition counseling. 

• Employee Assistance Programs: Recognizing the significance of mental health, SingPost provides an Employee Assistance Program. This confidential service offers counseling and support, reinforcing the company's dedication to the comprehensive welfare of its workforce.

3. Professional development

SingPost is committed to upskilling employee’s skills and career development. The company facilitates growth through various professional development programs, such as:

• On-the-Job Training: A tailored on-the-job training plan equips employees with the proper skills necessary for success in their roles.

• Tuition reimbursement: SingPost offers tuition reimbursement to help employees pay for continuing education.

• Professional development opportunities: SingPost offers a variety of professional development opportunities, such as conferences, workshops, and seminars.

Visionary Leadership

Mr. Phang Heng Wee is a visionary leader who has been instrumental in shaping SingPost's transformation journey. He is a seasoned supply chain and logistics executive with over 20 years of regional experience in Asia. Under his leadership, SingPost has made significant progress in its transformation strategy to drive its next phase of growth.

• Driving innovation and digitalization: Mr Phang spearheaded SingPost's digital transformation efforts, introducing new digital products and services to meet the evolving needs of customers.

• Enhancing customer experience: Mr Phang made customer experience a top priority, implementing initiatives to improve SingPost's customer service and satisfaction ratings.

• Expanding international reach: Mr Phang strengthened SingPost's international postal relationships, expanding the company's reach and capabilities in the global logistics market.

• Building a sustainable future: Mr Phang has embedded environmental responsibility into SingPost's core operations, implementing sustainable initiatives to reduce the company's carbon footprint and minimize its environmental impact.

• Empowering employees: Mr Phang has fostered a culture of diversity and inclusion at SingPost, recognizing the company's employees as its most valuable asset.

• Driving innovation: Mr Phang continues to encourage innovation at SingPost, investing in cutting-edge technologies and solutions to enhance the company's operations and deliver unparalleled customer experiences.

Joining the SingPost Family

At SingPost, you are not only working, but it is an opportunity for you to make a difference. At SingPost, employees play a crucial role in connecting people, businesses, and communities around the world.

Their contributions are not just recognized but truly valued, making every role significant in shaping a connected world.

Passionate about logistics and innovation? Join SingPost and be a part of their legacy as they continue to lead the journey into the world of postage in the future. Contribute to trust, innovation, and sustainability, shaping a rewarding career journey. Your impact matters in this dynamic and fulfilling opportunity.