Senior SalesForce Administrator
Enginering Salesforce App Development
福利厚生
在宅勤務ポリシー
人事考課
社員旅行
実績に応じた追加の報酬
無料のランチとスナック
追加の健康保険
13ヶ月目の給与
完全な社会保険
職務概要
SECUTIX is an industry-leading entertainment ticketing software. Our product is used by the largest sports clubs, live events, museums, and the greatest world sports tournaments. We are looking for a qualified Salesforce Developer to join our Customer Service team, whose mission is to contribute to maintaining and administering our Salesforce platform. Your responsibilities - Maintain and administer Salesforce instance, including user access to data, security settings, and application configuration. - Administer users’ permissions on objects, fields, and reports. - Troubleshoot any technical difficulties and resolve any issues. - Manage the installation and maintenance of applications within Salesforce. - Create customizations for use with Salesforce. - Monitor system performance and identify issues. - Provide support to users who need help using the platform, respond promptly to requests for assistance, and offer advice where appropriate. - Contribute to document Salesforce platform (user guides, specifications, etc.). - Proven experience: Force.com Platform, PAAS, SAAS.
必要なスキルと経験
- Bachelor’s degree in computer science, information technology, engineering, or related field. - Salesforce Certified Administrator. - Experience working with colleagues in European countries - Knowledgeable with 3+ years of relevant work experience in Salesforce platform administration. - 5 to 8 years of experience with Salesforce Service Cloud (mandatory) and Salesforce Experience Cloud (advantageous). - 1 to 3 years of experience with Salesforce Flow and other OOTB features. - Ability to work with end-users from non-tech departments like Sales, Service, Marketing. - Experience with technical and business documentation. - Strong analytical skills to investigate and correctly identify the root cause. - Good time management skills, able to identify and prioritize urgent/critical requests. - Strong communication and presentation skills. - Demonstrates professionalism and confidence: dynamic thinker, proactive, can-do attitude, problem solver, and result-oriented. - Customer-oriented mindset. - Proficient in English is required. - Eagerness to learn, develop, and get involved in a wide range of tasks.
この求人に応募する理由
- Professional European-based company. - Attractive salary. - Performance bonus of up to 4 months’ salary. - Opportunities for travel to Europe. - Hybrid home/office working model. - Flexible working time. - Structured training & development roadmap. - Good work-life balance. - Premium healthcare insurance. - Loyalty programs. - Well-being activities. - Annual company trips and team-building events.
仕事に関するQ&A
類似の仕事
role này có làm hybrid không?
Yes