Customer Support Specialist
ClosedCustomer Support
勤務地
総空席数
福利厚生
完全な社会保険
人事考課
社員旅行
業務用ノートパソコン/デスクトップ
実績に応じた追加の報酬
無料のランチとスナック
追加の健康保険
13ヶ月目の給与
柔軟な勤務時間
在宅勤務ポリシー
職務概要
Respond to customer inquiries and provide technical assistance via various communication channels. Troubleshoot and resolve customer issues and document solutions. Collaborate with cross-functional teams to address customer needs and improve product functionality. Maintain knowledge of our products and stay up-to-date with new features and enhancements. Contribute to the development of support resources, such as knowledge base articles and FAQs--
必要なスキルと経験
1+ year of experience in a CS or product management role Strong command of English for effective communication and presentation skills Demonstrated self-starting and supportive team spirit Ability to multitask and excel in a fast-paced environment Ability to work independently and collaboratively in a team environment Technical aptitude and ability to learn new software and tools
この求人に応募する理由
Build a global SaaS product with a talented team who built large-scale systems at Google, QASymphony, Katalon, Kobiton, etc. Competitive salary and many benefits, including health insurance, flexible hybrid working mode Beautiful office in HCMC with unlimited coffee & snacks.
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