Game Live Service Operator
ClosedGame Operations Operation Management Game Operations
Location
Vacancies
Benefit
13th month salary
Extra health insurance
Free lunch and Snacks
Performance bonus
Travel/company trips
Salary review
Work-from-home policy
Job Overview And Responsibility
SIPHER a lore-heavy Action RPG with a PVE Co-op Dungeon and PVP Battle Arena mode, designed for both casual and competitive players. The game is easy to pick up but hard to master. We are an international group with hybrid roles, consisting of members from various backgrounds, including Vietnam, the US, Europe, Singapore, the Philippines, Puerto Rico, Indonesia, and more: - We are a team with 160 members and growing. - We are young and full of energy. - We love gaming. - We love amazing stories told through gaming and movies. As a Game Live Service Operator, you will be at the heart of our game's operational excellence, ensuring our RPG titles remain vibrant, engaging, and smoothly running: - Oversee day-to-day operations of our RPG titles, focusing on both PVE Co-op Dungeons and PVP Battle Arenas. - Collaborate with development teams to schedule and deploy game patches, updates, and new content, ensuring a seamless experience for our players. - Plan and execute engaging live events and promotions that enhance community engagement and retention. - Monitor game performance and player feedback to identify trends and areas for improvement. - Work with the community management team to communicate effectively with our player base. - Manage in-game economies to ensure balance and player satisfaction. - Develop strategies to increase player lifetime value through engagement and monetization initiatives. - Produce regular reports on game performance, player feedback, and event outcomes to inform future strategies.
Required Skills and Experience
- 5+ years of experience in live game operations, preferably within the RPG genre. - Working experience in big studios such as Blizzard Entertainment, Riot Games, and Square Enix,... or similar size studios - Strong understanding of game mechanics, especially in PVE and PVP environments. - Creative thinker with the ability to conceive and execute engaging live events. - Strong communication skills, with the ability to articulate complex issues clearly to both players and internal teams. - Experience with game analytics tools and metrics. - Ability to work in a fast-paced and dynamic environment. - Passion for gaming, with a deep understanding of the MMORPG and online gaming community. - Fluent English
Why Candidate should apply this position
- Meals and parking allowance are covered by the company. - Full benefits and salary rank during probation. - Insurances as Vietnamese labor law and Premium health care & Accident insurance for employees and relatives. - Competitive salary, 13th-month salary, HOT bonus, Performance Bonus. - A half-year and End-of-year Bonus yearly depending on company performance. - Unique Growth & Performance evaluation every 6 months. - Recharge time, Sports, Buddy meals, Training allowances. - Culture of Remote working, Hybrid workplace, and Flexible working environment. - A fun & dynamic environment and freedom to be creative. - 5 working days/week: Mon – Fri with flexible working time. - Company trip, Team building twice a year & other community Tech activities.
Job Q&A
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Hi admin, nếu vị trí này yêu cầu relocate thì ngoài Visa, công ty có hợ trợ nào khác cho việc relocate không ạ?
As of now, we support visa for relocation only. Thank you
Yes he is Director level already, but his resume is rejected due to 4 years experience , please check again Referral ID: 161933 | Candidate ID: 132033
He doesn't seem to have enough years of experience in LiveOps, not overall. For further discussion, let's chat with our team in the chat box or Telegram: @hello_aniday. Thank you
is 4 years experience acceptable?
Senior level with years of experience in LiveOps in game industry. Could you refer him/her to this role?
Could you share more about the team structure for this role?
We hire the 1st one for Game Live Service team. This role will be under the scope of Publishing team which includes 5 members, and report to Game Publishing Director
omg SIPHER is the coolest w3 game right now, great design +on mobile, Vn pride!!! Malaysian friend told me about SIPHER
Can you share the salary range?
Hi, the salary range is open to find suitable candidates
Could you consider a salary of approximately $7000 gross?
Hi, kindly refer the candidate so that we can check and share more details
Open for expat who base in India/SEA/APAC, they can work with VN timezone?
Candidates based outside of Vietnam is welcome as long as they have a background from mentioned studios
cho mình xin salary range vị trí này nhé
The salary range is open to find suitable candidates