Air Freight Executive
Keuntungan
Gaji bulan ke-13
Asuransi kesehatan tambahan
Bonus kinerja
Laptop/desktop untuk bekerja
Perjalanan/trip perusahaan
Peninjauan gaji tahunan
Manfaat lain
Asuransi sosial penuh
Gambaran besar dan Tanggung jawab pekerjaan
1. Making the documentation: • Reserve booking to airlines on time • Send the booking confirmation to customer on time • Track and trace shipment daily and keep update to client. • Work close with carrier to resolve any space problem if any • Communication with client/agent daily. • Following key account SOP and client specific SOP if any • Coordinating with commercial team to ensure all handling step will be according to SOP and company’s strategy. • Complete billing process: issuing Debit Note/Credit note/SOA. 2. Handle document exactly: • Generate MAWB/HAWB/Manifest/SID and also related documentation of airfreight shipment exactly • Finish job file on time per month 3. External Complaint from customer: Take care customer careful & satisfy the customer requests 4. Internal Complaint from Customers: - Work closely with other Business Unit (BU) to get the full information to handle the shipment. - Support other BU to provide the best service to the customers
Keahlian dan pengalaman yang dibutuhkan
• Bachelor, college of Foreign trade economic, Logistics, Transportation, and International Business. • Knowledge of Transportation industry • Good at English • Good Computer skills (MS Office) • Good skill of Customer Service • Good with figures, responsible, careful, detail-oriented, and good at teamwork. • Basic knowledge on air cargo as per IATA rules and regulation
Mengapa kandidat disarakan untuk posisi ini
• 13th-month salary + bonus. • Full salary-based insurance and personal health insurance. • 100% salary during the probation period. • Special leave on your birthday. • Employee family bonding activities: Family Day, Happy Hour, Yoga Club at the company. • Training programs for career development. • Company trips and fun internal activities.
Tentang ITL
ITL is positioned to be the premier regional solutions provider for Integrated Logistics, Aviation Services, Warehousing, Freight Management and Distribution. By playing an essential role in our clients’ businesses and delivering best-in-class value added services throughout the supply chain, we strive for complete customer satisfaction at all times. ITL is committed to delivering the highest quality service coupled with the highest level of integrity in everything we do.
In addition, ITL is transforming to cater for the future including developing expertise in e-Commerce and shared economies.
ITL endeavors to stay ahead through enabling creative solutions and the development of new services and products to provide customers with unparalleled and innovative yet cost effective solutions.
Our success is attributed to our employees and measured by the enrichment of the quality of life of our people. We also continue to aim to fulfill our social and civic responsibilities to the communities we serve.
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