Operations Administration French Network Security Networking Information Systems Network Administration English
By this position, you will perform as technical level 2 monitoring and collaborating with other teams in French and Morocco. Systems/Network: - Configure internal systems. - Diagnose and troubleshoot technical issues. - Maintain System Integrity. - Monitor system performance, IT system operations and storage utilization. - Provides support with escalated helpdesk or level 1 requests. - Plans ahead for necessary hardware or software upgrades to support system growth. - Install servers, devices and firewalls. - Upgrade the network infrastructure. - Conduct Data backups. - Ensure the smooth deployment of new applications. - Provide advices and best practices for IT security. - Write, edit and revise security procedures. Coordinator and support for manager of IT Systems team: - Follow up the direction of manager about the company’s strategic, development, and future growth in IT System team. - Ensure all assigned IT tasks are professionally undertaken and that the IT system remains in good condition and runs perfectly. - Sensibilized for all IT technical aspects of the company. - Manage critical incidents, associated to user communication, activities and any appropriate escalations. - Build services relationship with user center teams and understand the principles and practice of client care. - Review performance reports, service improvements, service quality and processes. - Build team capabilities to provides expert advice. - Manage and coach team members. - Ensure that team’s KPIs are monitored, actions are taken, evaluated accordingly and delegated properly.
- 6+ years working experience on related job. - Strong background on System/Network/Security. - 3+ years working experience in Microsoft System solution. - Good knowledge or experience on system security techniques. - Experience in Cyber Security. - Advanced French and fluent in English.
Professional, Open-minded and Creative Environment: - International, friendly, proactive, supportive workplace. - Great teamwork with Agile mindset. - Fostering mutual respect and understanding. - Strong sharing culture to improve individual development. Individual Development: - Extensive training and in-depth knowledge sharing sessions. - Online internal learning hub with various categories in hard skills & soft skills (languages, programming language, data visualization…). - Individual empowerment. Special Care for Employee: - Work from home 2 days/ week. - Laptop and external monitor for your work. - 100% salary on probationary period. - Up to 2-month performance bonus. - 15 annual leave days + 6 sick leave days (plus 1 annual leave day for every 3-year working). - Annual health check-up and premium health insurance for employee. - Various attractive teambuilding activities and company trip. - Sport, personal activity sponsor.
Bouygues Construction Information Technologies – BYCN IT is the Information System Department of Bouygues Construction Group – a French global group in the construction industry.
BYCN IT provides members of Bouygues Construction Group with high-quality IT services. We guarantee that all the operational, functional, and economic activities are secure and optimized.
As a part of Bouygues Construction Group, Bouygues Construction Information Technologies Vietnam – the IT branch, provide members of Bouygues Construction Group with high-quality IT services fitting with their businesses and to deploy solutions to improve communication and people collaboration through worldwide network.
Our Mission:
To be a trusted partner by the business lines, which improves the competitiveness of the company and promotes its digital transformation.
Our Services:
We provide IT Shared Services to all users in Bouygues Construction Group by our highly skilled professionals with exceptional linguistic abilities in both English and French. Our organization prides itself on providing top-notch services in 3 main areas of expertise:
Our Culture and Working environment:
We build collaborative and inclusive management based on our 4 worldwide shared values and with a come-as-you-are culture.