A COO is an important position in an organization or company, often ranking at the senior level of leadership. The COO has primary responsibility for the company's daily operations and ensuring all activities are carried out smoothly and efficiently. COO duties may include operations management, production management, human resources management, project management and other activities related to organizational operations. In some cases, the COO can substitute for the CEO (Chief Executive Officer) in managing the company when the CEO is unavailable.
The COO mainly focuses on implementing the company's business plans according to the established business model, while the CEO is more concerned with the company's long-term goals and broader prospects. In other words, the CEO comes up with the plans, while the COO executes them.
For example, if a company loses market share, the CEO may propose increasing quality control to strengthen customer credibility. The COO would fulfill the CEO's role by directing the HR department to hire additional quality control staff.
The COO role is a core member of the senior management team, reporting directly to the CEO. The main duty is to maintain strict oversight of diverse business operations to ensure sustainable and extensive growth for the company. Experience and proven success as an effective leader with excellent people skills, business acuity, and leading by example are expected.
Key responsibilities include:
Design and implement business strategies, plans and processes
Set comprehensive performance and growth targets for the company
Establish policies to promote organizational culture and vision
Oversee daily operations of departments like IT, Marketing, Finance, etc.
Lead employees to encourage maximum performance and contribution
Evaluate performance through data analysis and interpretation
Report to the CEO on important issues
Support the CEO on fundraising projects and expansion activities
Manage relationships with partners and vendors
Requirements:
Proven experience as CEO or equivalent role
In-depth knowledge of functions like HR, Finance, Marketing
Ability to develop and execute business strategies
Fundraising experience is an advantage
Strong data analytics and KPI/metrics knowledge
IT/Business infrastructure and MS Office proficiency
Excellent leadership and organizational skills
Awesome communication and public speaking skills
Propensity for decision-making and problem-solving
Bachelor's/MBA or related field; Masters/MBA is preferred.
Leadership
Strategic vision
Development orientatio
Financial understanding
Decision making skills
Negotiation skills
Communication skills