Business Analyst Business Analyst
- Lead the functional design and rollout of specialised modules within Thomson Medical’s new Healthcare Management System. Knowledge of Singapore's healthcare billings and charging functions a plus. - Collaborate with stakeholders to identify, gather, and document business requirements and process flows. - Conduct thorough analysis of existing business processes, workflows, and systems to identify areas for improvement and optimisation. - Translate business requirements into functional specifications (Epics) and user stories for developers and designers. - Participate in the design, development, and testing of core systems and end-user applications, ensuring alignment with business needs. - Collaborate with technical teams to troubleshoot and resolve system issues, providing timely support and escalation when necessary. - Perform functional testing and conduct user acceptance testing (UAT) to validate system functionality and ensure it meets business requirements. - Monitor project progress, identify risks, and proactively propose mitigation strategies. - Stay up to date with industry trends, emerging technologies, and best practices related to healthcare and digital transformation. - Contribute to knowledge sharing and training initiatives to enhance team capabilities.
- Bachelor's degree in Business Administration, Information Technology, Health Informatics, or a related field. - At least 3 years of relevant experience in business analysis or digital transformation projects in healthcare, preferably in a hospital setting. - Strong analytical and problem-solving skills, with the ability to translate complex concepts into actionable recommendations. - Excellent communication skills, both verbal and written, with the ability to engage and influence stakeholders at all levels. - Proficiency in documenting user journey map and requirements, process flows, and use cases using industry-standard tools. - Familiarity with agile methodologies and experience working in an Agile/Scrum environment is desirable. - Ability to work independently and as part of a team, with a proactive and self-driven approach.
If you are passionate about leveraging technology to drive positive change in the healthcare industry and are excited to contribute to Thomson Medical's digital transformation journey, we invite you to apply for the position of Senior Business Analyst (Healthcare). Join our team and help shape the future of healthcare delivery!
Thomson Medical Centre (TMC) commenced operations in 1979, becoming a healthcare service provider known for our focus in the areas of Obstetrics & Gynaecology and Paediatrics. With our group of dedicated doctors and nurses, we have the expertise to care for and support mothers through their joyous yet complex months of pregnancy and childbirth, and continue to provide necessary guidance on care for their babies post-delivery.
Throughout the years, TMC remains a foothold on developing lasting alliances with our patients and their families by delivering quality care and service through our Thomson Touch.
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Hello, is this position also open for Hanoi? (just for confirmation)